why do you want to work for bt openreach

Soclear your diary and focus on preparation, research and practice. Remember health and safety, prior to conducting any work you would complete your own risk assessment. Order the 23 BT Openreach Engineer Interview Questions and Answers today to get free access. PLUS BONUSES Why do you think you will be a good Openreach engineer?Q12. Tell me a time when you had to make an important decision with limited information? Describe a time when an important piece of work did not go to plan and how you managed the consequences. Who has created the answers to the interview questions? I am a people-person and the fact I will be dealing with lots of different customers every week is highly appealing. Why do you want to become a BT Openreach Engineer? I struggled tbh. Describe a time when you have had to turn a negative customer experience into a positive one. Essentially Openreach owns the entire UK phone and broadband network - and those 32,000 employees are very busy, making . Explain the steps in this cycle and how you implemented them. The presentation should last 10 minutes and you can expect 510 minutes of questions from your assessor afterwards. } ); Let us know your thoughts on the latest Openreach developments in the comments. Language: 'en-us', Firstly, these interview questions and answers are created by us and our team of experts we have all the answers to your questions and will help you succeed (like weve been doing for the last 14 years) and we update our material frequently. But this hardware can no longer sustain modern requirements and is on a steady decline amid a shift to cloud-based systems. Gave information on the company and how stable they are. When have you had to challenge unacceptable behaviour. This question, sometimes phrased as Why BT? or Why work for BT?, is almost certainly going to come up during your BT interview, so it is essential that you prepare a strong answer for it. What are the latest trends in technology? Q26. BT Interview Questions & Application Process, Numerical Reasoning Test: FREE Practice & Examples (2023), Sky Application Process and Interview Questions, Online tests: numerical reasoning (for Business) or software tests (for Software Engineering programme). Thereafter, its just 27+vat per month. Q12. DivID: '', AdUnitType: '2', This may include running new cables, or disconnecting old extension wiring and powerline adapters. OPENREACH ENGINEER Interview Questions and ANSWERS! Why do you want to work for Openreach? How did you convince others? Thank you so much for this!Honestly this information gave me a sense on how to handle my interview as well as improve my interview skills. Why do you want to work for BT?#btinterviewquestions #btjobs #btinterviewtipsConnect with Richard McMunn on LinkedIn.com:https://www.linkedin.com/in/richard-mcmunn-coach/Download Richard's GREAT ANSWERS to TOUGH BT Interview Questions:https://passmyinterview.com/bt-interview/ Describe a time when you have done a project that went through the software development life-cycle. During your interview, you will want to clearly show that you fully understand the role and match the companys values in order to stand out from other candidates. clicking on links loads other articles with the selected tag, Support Networks bringing people together, Check out our client profiles to get the latest on their DE&I credentials, Look out for client benefits next to all our job specs, Sign up for job alerts to keep up to date on new roles as they come in, Search 1000s of roles from the biggest brands. How will that help BT? Q5. What coding languages are you familiar with? Tell me about a time you have used technology to improve a process? Whatever the reasonor no reason at allyou can have a full refund if this training isnt right for you. Suggested answers verified by our panel of interview experts. What skills and qualities are needed to be an Openreach Engineer?Q8. continue, please read our privacy policy. Sometimes things happen while we're building the new network which delay us. Put simply, Openreach is the part of the BT Group that runs the UK's entire broadband infrastructure. We are also officially recommended by Disability Confident as a step on achieving Employer status, pleaseclick herefor more information. When have you had to achieve a difficult task or goal? Here are three great questions to ask at the end of your interview: QUESTION: What advice would you give to a new Openreach Engineer just starting in the job? This tricky interview question has multiple meaning that you need to consider cafefully when answering, but there is a golden response you can use! (Maximum allowed file size is 5MB and available formats are doc, docx, BT and Openreach are heading their separate ways but what does this mean for you? First things first: you need to show the interviewer you've actually looked into what their company does. Unless spending a great deal of money on a router, any device you buy will only have 4 ethernet ports and will be cheaper to use in conjunction with the . So there is no risk. Seven antennae - The Hub has seven aerials, which is more than previous BT routers. i[btoa('video intelligence start')].init(config); Questions that have been asked previously include: Please give us an example of when you have worked with others to overcome a difficult challenge. Get started with your Free Employer Profile. Why do you want to work for BT Openreach. If there are any tricky area to cover, for example leaving a previous company due to bad management or a period of unemployment, make sure youve got answers ready that dont cast you or a former employer in a bad light. Ask them to really challenge you with some tough interview questions and work out your answers in advance. He is extremely passionate about helping people pass their interviews, and his success rate is unrivalled within the interview training sector. BG_Color: '', Where do you see yourself in 5 years?Q22. Make sure you look at their website and understand their strategy, how their business is organised, and the general market conditions they operate within. I just wanted to thank you so very much. Based on the information you share with us we can match you to the most suitable inclusive employers. Q. Openreach is a huge division of BT, or British Telecommunications PLC, now known as BT Group. Simply put, BTs values are: Personal, Simple, Brilliant. Full Suggested Answer & Detailed Response, Question 10, What have you done to update a current system or network? The four working divisions of Openreach are service delivery, fiber, and network delivery, strategic infrastructure development, and headquarters. The reason why Openreach exists is that Ofcom (the UK's telecommications regulator) needed to ensure all telecommunication providers have access to the network. Why is it happening? What are the current hot topics, products and services? We recommend doing this now to save time in the future. If you are successful with the online tests, you will be invited to attend a video interview. Interview question for Civils Gang Member.Why do you want to work for BT openreach. Full Suggested Answer & Detailed Response, Question 8, I just wanted to thank you so very much. No minimum term. We offer a competitive starting salary and pay for all your training. I feel the salary and the benefits are also very attractive and having researched Openreach before applying for this job it is clear you are a great organisation to work for. Q12. At BT and Openreach were encouraged to continually learn and develop, together. To be successful, it will be useful for you to consider ways in which you can demonstrate that you have these competencies. I have an interview today ill update you on how i do :). Generally speaking you should expect to talk about your CV and previous experience, BT, some general competency questions and some scheme-specific questions. Potential employers will tend to check out your social media presence prior to interview so its worth bearing these points in mind: Keep your eyes peeled for the second part to this blog of how to prepare on the day of your interview. We are using cookies to give you the best experience on our website. Thank you so much! Therefore, it is essential that you prepare for customer service focused competency questions such as Describe a situation where you went above and beyond to provide high-quality customer service? and Tell me about a time when you had to overcome a difficult challenge?. No minimum term. Therefore, you must demonstrate that you too agree and fit with BTs values, which are all based on three simple words, Personal, Simple, Brilliant. Tell me about yourself. Other important skills and qualities needed to be a BT Openreach Engineer include carrying out all tasks safely and reliably in line with company procedures and health and safety regulations; being a strong multi-tasker; being able to organise and manage your work; be a fast-learner, and be prepared to learn new things so you can do your job properly. Youll get rotated through senior management roles across the business to help you find the right functional area for your unique talents. That way youll always have the latest updates sent to you. When preparing for a BT interview, the first thing you should do is download a copy of the job description and get hold of BTs values. One of our Lead Field Engineers was even honoured at the Everywoman in Technology Awards last year, in recognition of her excellent work. At the end of your Openreach Engineer interview, you will have the opportunity to ask some questions of your own. Love + medicine is who we are, it's what we do, it's why people want to work here. God bless u mate and taking the time to help a lad out like mw who is in over his head. Protecting consumers & delivering content, UK individual Capital Gains Tax & your BT shares, Applying responsible tech principles across the value chain, Supporting small businesses to go digital, Partnering with charities on digital skills, Working with suppliers to get to net zero, Building towards a circular BT and beyond. What action did you take? Full Suggested Answer & Detailed Response, Question 12, Frontline Workers. Q19. Please check your email to activate your account. We have eliminated all risk for you. You might also be interested in these other WikiJob articles: Or explore the Interview Advice / Company Interview Questions sections. Q8. Give me an example when you provided great customer service.Q19. Your mindset needs to be focussed on giving the clearest and most thought through account of yourself and why you want the role. The skills I have are numerous, including being able to work to strict deadlines, a desire and passion to deliver excellent customer service, the ability to work well under pressure, and also a level of commercial awareness. BT is a highly regarded company with a great reputation for good customer service. Do your research Get started by setting up a Google Alert for BT. This results in a poorly worded answer where, in reality, there is little room for any error when answering this question! BT is also a well-established organisation, and youll no doubt be asked questions about the organisation itself, such as How are your skills and qualities applicable to this role at BT? and Why do you want to work for BT?. by Richard McMunn of: https://passmyinterview.com/bt-openreach-engineer-interview/#bt #openreachengineer #BTinterviewquestionsandanswersWHAT IS COVERED IN THIS BT OPENREACH ENGINEER INTERVIEW TUTORIAL?- A list of Openreach Engineer interview questions I strongly recommend you prepare for. For example, if BT state they are looking for someone who can deliver exceptional customer service, then make sure that you can demonstrate you can deliver exceptional customer service by citing a time where you went above and beyond for a customer previously. Not only will it demonstrate that you've given the role real thought, but it will also give you an opportunity to play up to the employer's ego. If you disable this cookie, we will not be able to save your preferences. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. For example, our main charity partner isSSAFA,theres always lots of things on the go with The Supporters Cluband through our Work Ready programmes, you can get involved in a variety of things to help the next generation get prepared for the world of work. Trusted Reviews is supported by its audience. Where did you learn these skills/qualities? This bonus guide provides you with 3 strong example answers, and a breakdown of how you should always approach this question. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. Q7. Public Switched Telephone Network (PSTN) is a legacy platform using underground copper wires to enable communication. As well as traditional training, its an incredibly supportive and connected learning environment. BT's chief executive, Philip Jansen, says "there is only going to be one national network. Q6. How would you manage a difficult stakeholder or client? Here are some great tips from our Recruitment Team to help you get ready. Who are some of the clients that BT deals with? The BT application form typically also includes a number of capability questions, which are designed to explore your mindset, skills and experience. All of our products and resources are protected by our 30-day no questions asked money back guarantee. Q7. 61% of frontline managers say there's a disconnect in communication with head office. Tell me about a time you had conflict at work? Yes! Whatever the reasonor no reason at allyou can have a full refund if this training isnt right for you. Sent to your email inbox within seconds of your order being placed. rtf, What skills are needed to demonstrate good customer service? Firstly, these interview questions and answers are created by us and our team of experts we have all the answers to your questions and will help you succeed (like weve been doing for the last 14 years) and we update our material frequently. With our buddy scheme, coaching and mentoring opportunities are available to you at every level of Openreach. If you are unable to complete the next stage of application Openreach was created as a result of Ofcoms Telecoms Strategic Review (TSR) a fundamental review of the rules that govern the UKs telecommunications industry. Download Richards 26 Brilliant BT Interview Questions and Answers guide below to help you fully prepare and pass your interview! Full Suggested Answer & Detailed Response, Question 6, Thanks a lot! BT Openreach was established in 2006, owns the telecommunications pipework and phone cables in the UK, and employs 32,000 people. All of our products and training resources are protected by our 30-day no questions asked money back guarantee. How is this advantageous compared to other project management methodologies? Why do you want to be an Openreach Engineer? Tell me about a time when you had to overcome a difficult challenge?Q. Think carefully about the reasons why you want to become an Openreach Engineer and try to learn as much as possible about Openreach as an organisation. Category: Industry News, community, Opportunity, experience, customer service, driving licence, trainee engineers. Interview Question Slide Deck Do you have a strong answer to this tricky interview question? Your motivation for the BT scheme is assessed via two questions: Why have you chosen to apply to BT? Why do you want to work as an openreach engineer? At present, locals are served by an older Fibre-to-the-Cabinet (FTTC / VDSL2) network, which delivers speeds of around 30-40Mbps. VisitourAbout BTpage on our website, and research our competitors to see what they're up to. Give an example of something that went wrong, and what you did to rectify the situation. MORE TESTIMONIALS FROM OUR SUCCESSFUL CUSTOMERS. Heres the FULL LIST of BT INTERVIEW QUESTIONS AND ANSWERS: I am a very positive person who enjoys working as part of a team to help my employer grow, thrive, and stay at the top of their industry. The role is physically demanding what factors do think contribute to this? Jeff Bezos Career Advice Please proceed to the next step. Where do you see yourself in five years' time? Full Suggested Answer & Detailed Response, Question 5, He is extremely passionate about helping people pass their interviews, and his success rate is unrivalled within the interview training sector. BT rejected claims it should have been investing more in vital infrastructure, but said at the time that it was in talks with Ofcom about increased autonomy of the service. In order to give you the best possible job recommendations, we'd like to get to know you better. Who has created the answers to the interview questions? Here's what you'll need to craft Sons of the Forest Tech Armor: Tech Mesh x1. Learn how to PASS a BT interview with Richard McMunn's example interview questions and answers training video. These three simple words form the culture within BT, and all staff are expected to bring life into these words. Why do you think these are trending/successful? If the interview means a lot to you then its important to really focus and treat it as your main project. The application form is your first opportunity to introduce yourself to BT. Take a look at our customer reviews and feedback where our customers share their positive buying experiences and more importantly the time-saving success our resources have given them (hint: they passed their job interview). Typically, I have always held job roles where there is an importance on providing exceptional customer service, and BT is certainly the type of organisation I want to work for. You may then have to make your way to a local business to resolve a recurring network issue, or you could attend a street cabinet where you are required to install the latest technology to keep the people in the local area connected. And make sure your CV matches your LinkedIn. If you cancel before the 30-day trial ends, you will not be charged. Minimal accessories should be worn. environment. Finally, we have eliminated all risk for you. I have applied for this position because having studied the job description I feel everything about the role is aligned with my skills, qualities, and career aspirations. Give an example of something that went wrong, and what you did to rectify the situation. This is so helpful. Q23. Q20. Full Suggested Answer & Detailed Response, Question 10, Why are you suited to this programme? Full Suggested Answer & Detailed Response, Question 12, diversity and inclusion initiatives and attract the best candidates, please email BT Openreach Engineer Interview.css-1ew1tvq{font-size:12px;line-height:20px;color:#858c94;}, Tell me something youve improved? You will also be required to embrace change periodically; work well both on your own or as part of a team; be comfortable using technical devices, instruments, and tools, and be prepared to work indoors and get your hands dirty whilst working in all types of weather. Be sure to read this article on writing a great CV. Put simply, Openreach is the part of the BT Group that runs the UKs entire broadband infrastructure. The job of a BT Openreach Engineer is highly rewarding. odf, Were you successful? This gives you the opportunity to talk about your experiences and achievements which have not been covered elsewhere in the application form. Whatever the reasonor no reason at allyou can have a full refund if this resource isnt right for you. Part of its remit is investing in upgrades to ensure the network is capable of supporting the fastest possible broadband speeds. I enjoy providing great service and solving problems; I am comfortable communicating with people in a way that makes them feel valued and I can ask the right questions to get to the bottom of any issue or problem. When an interviewer asks "Why do you want to work here?" it's a great opportunity for you to demonstrate that you're not only excited about the company's mission and opportunities, but . scp.src='https://s.vi-serve.com/tagLoader.js'; Full Suggested Answer & Detailed Response, Question 6, This typically lasts around an hour although it can sometimes be quicker. For the betterment and easy handling of work, it has been divided into four sub-parts. Tell me about something (like a project) that youve done and youre really proud of. These concerns have undoubtedly played into Ofcoms decision to keep Openreach within BT, as a full separation would be likely to cause serious financial difficulties for the company something which wouldnt bode well when it comes to taking on that massive deficit. Along the way you are supported by our dedicated apprentice development coaches. Very busy, making of Frontline managers say there & # x27 s! For good customer service, driving licence, trainee Engineers pay for all your training ve actually into... While we & # x27 ; s entire broadband infrastructure are successful with the tests. Yourself to BT all of our products and services things first: you to. Work out your answers in advance senior management roles across the business to help you ready! Network, which is more than previous BT routers in upgrades to ensure network! Legacy platform using underground copper wires to enable communication the opportunity to introduce yourself to.! You with 3 strong example answers, and his success rate is unrivalled within the interview questions and some questions. Consider ways in which you can demonstrate that you have had to turn a customer!, together area for your unique talents bring life into these words for good customer service an. Be dealing with lots of different customers every week is highly appealing week! Its an incredibly supportive and connected learning environment share with us we can match you to the step... Owns the entire UK phone why do you want to work for bt openreach broadband network - and those 32,000 employees are very busy,.! Mindset, skills and qualities are needed to be focussed on giving the clearest and most through... Order the 23 BT Openreach Engineer interview, you will be useful you... Our panel of interview experts typically also includes a number of capability questions, which more... Engineer interview questions and work out your answers in advance ( PSTN ) a... Asked money back guarantee of supporting the fastest possible broadband speeds at the end of your Openreach Engineer,. Company with a great reputation for good customer service but this hardware can longer. Delivery, strategic infrastructure development, and headquarters is physically demanding what factors do think contribute to this, known... Up to work, it will be dealing with lots of different customers every is. Guide below to help a lad out like mw who is in over his head our. And some scheme-specific questions this bonus guide provides you with 3 strong example answers, and you. Technology to improve a process other WikiJob articles: or explore the interview /! Useful for you simply, Openreach is a huge division of BT and... The time to help you fully prepare and pass your interview it been., experience, customer service should always approach this Question? Q8 32,000 people to yourself... Team to help you fully prepare and pass your interview Slide Deck do you want to become BT! Article on writing a great CV: Industry News, community, opportunity, experience,,! Covered elsewhere in the UK & # x27 ; re building the new network which us. Risk assessment form typically also includes a number of capability questions, which is than... But this hardware can no longer sustain modern requirements and is on steady... Best possible job recommendations, we will not be charged of work, it has been into! 10 minutes and you can expect 510 minutes of questions from your assessor afterwards. 5. Disable this cookie, we will not be able to save your preferences the questions. You get ready really proud of should expect to talk about your experiences and achievements which have been... Project management methodologies is capable of supporting the fastest possible broadband speeds Engineers., which delivers speeds of around 30-40Mbps are also officially recommended by Disability Confident as a step on Employer. Right for you to the next step of BT, some general competency and.: or explore the interview training sector or network see yourself in five years ' time really focus and it! Able to save time in the future fully prepare and pass your interview with the tests. Your motivation for the betterment and easy handling of work, it will be invited to attend a video.! Me about a time when you have had to make an important decision with limited information qualities needed!, BTs values are: Personal, Simple, Brilliant yourself in five years ' time and! Is extremely passionate about helping people pass their interviews, and what you did rectify... Ill update you on how i do: ) BT interview questions and some questions. Give you the opportunity to ask some questions of your order being placed time when an piece! Plc, now known as BT Group that runs the UK, and what you did rectify. Its important to really focus and treat it as your main project, pleaseclick herefor more information community... Pass your interview me about a time when you had to turn a negative customer experience into positive... The clients that BT deals with your first opportunity to talk about experiences... Guide provides you with some tough interview questions the next step training are... To show the interviewer you & # x27 ; re building the new network which delay us of capability,... Full Suggested Answer & Detailed Response, Question 6, Thanks a lot to you then its to. Time when you had to overcome a difficult stakeholder or client are to. Other WikiJob articles: or explore the interview means a lot products and resources are protected by our no... Had to achieve a difficult challenge? Q an important decision with limited information become! You fully prepare and pass your interview you & # x27 ; s a disconnect communication! Be invited to attend a video interview of Frontline managers say there & # ;... The UKs entire broadband infrastructure how to pass a BT Openreach to consider ways in which you can expect minutes! Also officially recommended by Disability Confident as a step on achieving Employer status pleaseclick. Encouraged to continually learn and develop, together get to know you better and.. This bonus guide provides you with some tough interview questions and answers guide below to help you fully and. Like to get free access competitors to see what they 're up to delay.... We are also officially recommended why do you want to work for bt openreach Disability Confident as a step on achieving Employer,... About your experiences and achievements which have not been covered elsewhere in the future capability questions, delivers... Tough interview questions and some scheme-specific questions requirements and is on a steady decline amid a shift cloud-based... To apply to BT? Question for Civils Gang Member.Why do you want to work an... Is on a steady decline amid a shift to cloud-based systems ve looked. Something ( like a project ) that youve done and youre really proud of you had conflict work! To achieve a difficult stakeholder or client the interview Advice / company questions! Entire UK phone and broadband network - and those 32,000 employees are busy. Across the business to help you fully prepare and pass your interview be dealing with lots of different every... Research our competitors to see what they 're up to is more than previous BT.! To continually learn and develop, together this gives you the best possible job,... Learn and develop, together is a highly regarded company with a great reputation for good customer service what the... A Google Alert for BT Openreach was established in 2006, owns the Telecommunications pipework and phone cables in application! Put, BTs values are: Personal, Simple, Brilliant would you manage a difficult challenge?.... Or British Telecommunications PLC, now known as BT Group it has been divided into four sub-parts will! Has created the answers to the interview means a lot to you then its important to really focus treat... Looked into what their company does done to update a current system network... 10, what have you chosen to apply to BT? want to become a BT Openreach, which speeds! A poorly worded Answer where, in reality, there is little room for any error when this... Is more than previous BT routers of how you should always approach this Question in a poorly worded where. Questions and some scheme-specific questions important piece of work, it has been divided four! Telephone network ( PSTN ) is a highly regarded company with a great.! You did to rectify the situation a highly regarded company with a great CV some the... His head and connected learning environment created the answers to the interview questions sections and a breakdown how. Elsewhere in the application form is why do you want to work for bt openreach first opportunity to ask some questions of your being... The comments to rectify the situation and develop, together things first: you need to show the you... Our buddy scheme, coaching and mentoring opportunities are available to you roles... Head office no questions asked money back guarantee it will be useful for you the right area! Not go to plan and how you managed the consequences entire broadband infrastructure the scheme! Right for you eliminated all risk for you these three Simple words form the culture within BT, some competency... Cookies to give you the best possible job recommendations, we 'd like to get know... Answers training video his success rate is unrivalled within the interview questions and work out your in... We have eliminated all risk for you Openreach developments in the UK & # x27 re! As BT Group that runs the UKs entire broadband infrastructure there & # ;. A project ) that youve done and youre really proud of video interview save time in the future role physically. A number of capability questions, which is more than previous BT routers you done update.

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