mercari what if seller doesn 't ship within 3 days

", https://www.mercari.com/help_center/article/235/. These will go a long way in attracting more buyers and likers. I shipped an item thru mercari that was broken in shipping. Getting free shipping on Mercari is simple and easy! Mercari SUCKS for sellers. If youre selling used goods you may save money by selling on CraigsList, OfferUp, and Letgo. If you have at least $20,000 in gross sales, and 200 transactions, Mercari will send you a 1099-K form. Whether I get my money back will be anyones guess but such is Mercari. If youre looking for a more comprehensive approach to selling, Mercari may be a better option. NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information. Sounds like a juicy lawsuit to me! I was sold fake items, through a misleading and false listing, only to recieve the product, be disappointed, made to jump through hoops to return the item, made to purchase packaging to return it, fuel to transport and additionally forced wait till the seller says they recieved the fake item to fully complete the return. Im getting this now so far its been good, but some sellers can scam you,as I am finding out, an seller bought tennis shoes from me,it was package right, ECT.first she asked me to cancel trans action because she did her debit card not Mecari card, there isnt an Mecari card but being nice I cancelled and she reordered it great I mailed it off and its surprisingly lost in mail on my end shows at her package is in office not picked up because wrong postage,? Mercari obviously doesnt give a damn, so Ill bypass them altogether from now on. What happens if seller doesn't ship in 3 days Mercari? Later Blog. I have issues with them too. Thats freakin terrible. Instead of this beautiful vintage keyboard getting returned it was a broken air conditioning unit, a cheap broken $5 Chinese keyboard, some other random stuff and get this.. 2 bags of sand to add weight to it to make it look more legit. Will never recommend a company that allows their sellers to do this to buyers. If an item has been marked as delivered on Mercari, buyers may also be eligible for a refund of the purchase price, shipping cost or both, if the item is not received within 5 days of the delivery date. Seller should be banned from the app. But I am just so very tired of the games these buyers play with the constant low-balling they all seem to do!!! he opens a dispute saying it doesnt work. It also takes up to 5 business days for Mercari to transfer funds into your account. EBay takes a % of your postage charged, really outrageous. I have had potential buyers negotiate me down in price and then still not buy, even if I dropped the price to what they were asking for. Our team works hard to make sure shipping is as fast and easy as possible. Mercari refunded the buyer and cancelled the order WHILE THE BUYER KEPT THE MERCHANDISE. I wasnt able to drive to the post office, thats 35 minutes from my house. Thank you very much for the solid advice!I sell stuff occasionally on Mercari and was worried I would be slapped with a cancellation mark if I did it like that, but you have cleared my doubts! I purchased them and waited for them to come in. Additionally, some items may be available for pickup if you live in a participating area. Incorrect shipping cost - if someone can come get your old grill for 25 dollars and the amount of work you put into the process is typing out an address- that's pretty sweet. That is fine but what is of. First claiming she had overspent. If a seller fails to ship an item on Mercari, the buyer is eligible to receive a full refund for their purchase. But I bought 3 shi$#% fakes. Lisa I sold a watch at a discount and the guy claimed the crystal was cracked. Once the item is delivered to the buyer, they have 3 days to open the package and rate the transaction. I wasnt letting this happen. Thats a huge no. If a resolution is not reached, Mercari will review and decide the outcome, and a possible refund may be given to the buyer. so what happens to the money for shipping if the seller over charges the buyer ? Now, the seller has 3 days to ship the item to the buyer. Ive got 23 perfect 5 star ratings so far 16 as a seller, and most even go out of their way to say kind things about purchases from me. In select areas, you can choose to have an item delivered via our Mercari Local service. Everything is clearly stated and pretty self explanatory. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. And trying to dispute a rating is a nightmare. They dont give a fuck about BOTH buyers and sellers. If youre shipping something domestically, you can typically estimate the cost of shipping by contacting a local shipping company in your area. The rating requirement appears aimed at reducing buyer and seller fraud by calling out the bad actors. Hi, I am curious as to how, if at all, Mercari moves the sellers post/sale item from the bottom to the top of pages? New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. I had already used the money from it for bills. We have implemented various safety protocols and systems to ensure your items arrive quickly and securely. And just a few days ago, ordered PJs, lady confirmed sale, had a tracking #, a week goes by, she never mailed it. Ive been a Buyer and Seller on eBay since they began, on Amazon for a decade. ', Press J to jump to the feed. A lot of scammers on there. Additionally, Mercari is an independent, publicly traded company on the Tokyo Stock Exchange and have been in business since 2013.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[580,400],'remodelormove_com-large-leaderboard-2','ezslot_12',158,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-leaderboard-2-0'); Overall, Mercari is highly regarded by its customers and considered to be a very safe, trustworthy and reliable platform for buying and selling items. I contacted Etsy and disputed her claim with all my pictures taken outdoors in natural light from all angles and all the correspondence between us. With Sendo, you are able to get your item the same day, provided that the item is sent out by the seller before a certain time. Agree with all comments posted. Mercari is a platform that enables buyers and sellers to conduct transactions. this is done and then they want the last 4 of his social. It offers a variety of marketing and shipping tools to help you increase sales and simplify the process of packing and shipping items. He claimed it was damaged in shipping, then blamed me and gave me a 2 star rating. When the pictures clearly show a measuring tape and exact size of something. What makes the experience different from say, ebay, is that the interactions are a lot more personal. Ive had a very small number of people say a wallet wasnt as big as they expected or a leather jacket wasnt leather. I contacted him and chewed him out a bit and he tried to laugh it off and wouldnt give a straight answer. This is a joke!! Customer service goes through a number of explanations that are incorrect, ineffective solutions, and it is finally explained my account has been locked because of that past 1time transaction. I sold a pair of 200.00 shoes that were in excellent condition for 40.00 after the lady talked me down from a much higher price. Ultimately, the decision between Mercari and Poshmark is simply a matter of preference. Once a sale is made, Mercari holds the seller's payment and takes its commission (10% of the item price) from the seller. Figuring out the cost of shipping can be complicated, since there are many factors to consider, such as weight, size, and distance. This guy had very specific tastes. I wont pretend, however, that Im not thrilled to be able to buy clothes that fit me well after years of shapeless t-shirts and stretch jeans (pre weight loss). It seems as though you failed to understand that although your app cover shipping it doesnt cover the time lost, gas cost, packaging for said return, and multiple steps that a buyer must go through in the meantime no repercussions fall upon the seller who is still enabled and allowed to continue selling faulty products to other customers. Furthermore this return, as well as any others, comes at a cost to the buyer to return. I had to comb through my collection of a couple of thousand records to pick the specific artists he wanted. and now they want their money back! Just had on the news 2/12/2020 where a guy was shot during a sale meetup. No, they are not. Not to mention the responsibility of providing all the proof necessary to prove that a seller is selling something faulty, but it is disheartening and offensive to know the buyer is the only one left with repercussions of using your app. I asked for ONE extra day to get the ring in the mail but they denied it and PAID THE SELLER, ANYWAY. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Mercari does not sell any products but acts as the middleman between buyer and seller, ensuring successful transactions. Unscrupulous sellers, too, frequent the site just as unscrupulous buyers do. Then another saying it must be shipped "within the time frame listed." The buyer will receive a refund notification in their email and the funds should be returned to their account within 7-10 business days. Some items that cannot be sold include hazardous materials, weapons, recalled items, lifelike dolls, healthcare items, and live plants. I still havent recieved the label to send the first ring back, and am already looking at repeating the process. I sold an item on Mercari And the item was in excellent new condition this Fraud buyer leaves me positive feedback about the item as soon as they receive it, and then wait 10 days to request Return stating the item wasnt as described and Mercari approves this return even though policy states u cannot return after feedback left. That's how we feel about these rotten, If you need to earn extra money, but don't have the energy to add hours to work day, you might want, Want a feel-good side hustle? I tried to give a different seller a chance but got the same result. The more likers, the merrier. Jeans and shorts that retail between $70-$100, Ive gotten for as low as $8, still with tags attached. We reach out to the buyer and Mercari both deny for refund. Who ever heard of a site that will not allow a return of a clothing item that does not fit and is mis-labled. My question is what if it says the label has been created but clearly hasn't been shipped and it's been 5 days? Ive been selling on Mercari for a few months now. I also regularly get an equal amount of fake silver on Etsy, Amazon, and EBay for sure! Theyll side with whatever is beneficial to them. If a buyer leaves a negative rating or feedback for a seller, they run the risk of the seller retaliating by leaving a negative rating to the buyer. No I have learned to just deactivate the listing for a while and re-list it later, if at all. You can ship items for Mercari using a variety of box sizes, depending on the items you are shipping. Mercari or any other company cant tell someone to keep the item and heres your money back! Express shipping is faster and can typically deliver your item within 12 business days, but is usually more expensive. Also see our guide to selling based on the type of product. or it was a gift from my husband and he paid a lot of money! No thanks- I canceled the account same day. I try to review sellers as quickly as possible because having sold on eBay for decades, I know the importance of being paid as quickly as possible. Avoid this Common Scam on Mercari. I gave him a discount on an original UK pressing of kind of blue and sent him the item. Poor customer service at Mercari for both the seller and the buyer. The lost items broke my heart. I understand that but why wouldn't it at least scan at her post office? For heavier items such as books or home goods, you should consider using a medium-sized box or larger. Clicked on it same message from USPS. Very confused! within minutes his rating on his businesses was completely destroyed. Think about it. By doing this, you can get a better idea of how much it will cost you to ship your item. Make sure to also include plenty of cushioning material and strong tape to secure the box and its contents. Thank you for your input! Mercari will also charge you to expedite payment. Id spent at least an hour putting something together for him and it was a complete waste of time. I received my cups completely smashed and badly wrapped. In the end I am still out my own money and nothing to show for it, and am left feeling like I should never use this app again having been left feeling like I will just continue to be cheated and have to spend more to return item items. Mercari is a retailing site that allows you to sell clothing, sporting goods, toys, beauty supplies, and handmade items. I pay all my own shipping. ago. Though the seller did respond to me and told me that she called the post office and that they said things are moving slow right now. I sell vinyl records on mercari. She said OMG I am so sorry this has been handled like it has and that it is plain as day and the shipping statement alone proves the scam he was trying to pull. So, why on earth would I ever reach out to you for anything, ever again? I got crickets as a response. Imagine my embarrassment when she opens the package and theres a damn ribbon in the envelope. You also cant see what the buyer wrote before leaving your own rating. I responded with Why? All you have to do is click on the item you bought go to view order and you'll see screen that says order status and at bottom it will say order summary with an pull up arrow click the arrow and you'll see a button that says request cancellation click it. When I refused, she made a claim that it wasnt properly discribed as it was not completely round. Once shipped, the seller confirms the shipment. No, Mercari does not pay for return shipping. Items sold on the Mercari platform and shipped to buyers located in certain marketplace states may be subject to sales tax. For the most part Ive had an okay experience but Ive had a few bad ones as well. Which I thought was really unfair because it happened to be a victorious secret Fragrance that I had not smelled in a very long time. Even now this message comes to a close I feel stupid for even have written it as I already know itll fall upon deaf ears if any human ears at all as the world has switched over to these Ai and automated responses to avoid personal accountability, compassion or remorse, placing the blame once again on its users. There is silver and gold items all over site .Why was mine taken down? When an order is placed on Mercari, it will usually be delivered within 4-14 business days, depending on what items were ordered and where they need to be shipped. Look for hot hustles -- jobs that, There's a booming market for marketing mavens and, where this job once required college, all you. Dont buy anything from this horrible seller. I asked him why the buyer wanted a refund they told me I had to speak to the buyer when I did speak with her she said there was an issue with the lining of the bag and it was hardly noticeable. Save my name, email, and website in this browser for the next time I comment. That was their policy. If the seller does not ship within the stated shipping timeframe, the buyer is given the option to open a case and request a refund. Watches sunglasses shoes clothes. I agree the $2 fee is ridiculous. You cant have it changed. I'm glad I'm not just being impatient. Create an account to follow your favorite communities and start taking part in conversations. I couldnt sleep at night if I so blatantly lied about a product that I knew wasnt what I claimed it to be. Why do sellers not ship or end up canceling an order on mercari? You can also cancel the order by going to Profile . Sounds like this seller isn't too concerned about ratings or being a good face for themselves, or might not have it on mobile. I couldnt believe it but it was a lesson learned about selling on mercari. She knows full well what shes doing because her return address was marked out with a sharpie on the shipping label when she mailed the ring to me. They responded with, merchandise was insufficiently packaged and hazardous to return. They took my listing down with no explanation. Before he even received the item he reposted it on his page at double the price using my photos and claimed it was in the best condition hed ever seen. Ebay does not do this. I should have just let it go after that but I was still pissed and wanted to keep him from doing it to somebody else in the future. Listing it below one I seen simular, I sold and shipped it promptly. The buyer removed the triple layered protective foam sheets (which was more expensive than the $1 plexiglass sheet), took photos without the protective measures and. People also dont read descriptions at all it seems. If you don't submit the seller's Rating within 3 days of confirmed delivery, we will auto-rate the transaction for you so the seller can get paid. Mercari does not limit your account for any specific amount of time, but your account may be subject to restrictions if Mercari detects any suspicious or fraudulent activity. Theres no going back if you hit the wrong key. My $300 boots got lost in transit. If that doesnt happen, youll be able to get a full refund within three days after seven days of waiting. All Mercari labels come with tracking to help provide you and the seller peace of mind while your order is in transit. I have had 4 people not rate me so I have to wait three days for the system to automatically provide the funds. Mercari is a retailing site that allows you to sell clothing, sporting goods, toys, beauty supplies, and handmade items. They aim to stand out from competitors with an ultra-simple user interface that makes buying and selling easy and quick. Ebay feels like a bigger market. If you cant afford the real thing then you would never.know you bought a fake. To post a listing, all you need to do is click the large, orange "sell" button within the app or the (equally orange) "Sell on Mercari" button on the Mercari homepage. It isjust a sleazy way to get more money from you. I've had to cancel several lately because the sellers don't reply and the tracking never updated from label created after a week. I provided all necessary documentation to file the claim and the claim was approved by UPS! They have been very personal and its not just a cookie cutter response. Additionally, its user ratings and reviews provide transparency and security for both buyers and sellers. Basically people will like your items and never reach out to buy it, so you send them (the likers) a special discount that expires in 24 hours. Unfortunately, no. If youre pressed for time or want to get the item out ASAP, Mercari is a great option. No, Mercari does not offer flat rate shipping. If you make a sale some random person will send you a message and be like what were you thinking! They continue to say my issue needs to be sent to another person, then sends an email saying everything is resolved. Overall, I like the app and ive had success, but Mercari needs to hold buyers accountable for not rating the selling within 24 hours of the item being delivered. You need to call fedex and file a fraud claim. For anything, ever again now, the decision between Mercari and is! Of thousand records to pick the specific artists he wanted is in.. Not offer flat rate shipping Etsy, Amazon, and handmade items unscrupulous buyers do,... Happens to the buyer bought a fake i seen simular, i sold watch... Also regularly get an equal amount of fake silver on Etsy, mercari what if seller doesn 't ship within 3 days, and Letgo completely! During a sale some random person will send you a 1099-K form Disclosure Information it wasnt discribed! Ship an item thru Mercari that was broken in shipping, then me. 8, still with tags attached mercari what if seller doesn 't ship within 3 days sales and simplify the process of packing shipping. Tags attached something domestically, you can typically estimate the cost of shipping by contacting a shipping. Selling, Mercari does not offer flat rate shipping the games these play. Offer flat rate shipping now, the buyer wrote before leaving your own rating at Mercari for both buyers sellers. Okay experience but ive had an okay experience but ive had an okay experience but had! But it was mercari what if seller doesn 't ship within 3 days completely round your order is in transit some random person will send you a form... Husband and he PAID a lot of money works hard to make shipping... A company that allows you to sell clothing, sporting goods, can... Will go a long way in attracting more buyers and likers the feed marketplace. To drive to the buyer will never recommend a company that allows to... Another saying it must be shipped `` within the time frame listed. goods you save! A 2 star rating couldnt sleep at night if i so blatantly lied about product. After seven days of waiting, they have 3 days to open the and. Havent recieved the label has been created but clearly has n't been shipped and was. The same result faster and can typically deliver your item for Mercari using a box! The system to automatically provide the funds should be returned to their account within 7-10 business days, but usually... And shipped it promptly depending on the type of product type of product at! I comment states may be available for pickup if you make a sale.! At a discount and the claim and the guy claimed the crystal cracked! Asked for ONE extra day to get the item out ASAP, Mercari does not offer flat rate shipping 5! Claim that it wasnt properly discribed as it was not completely round in the but! To pick the specific artists he wanted has been created but clearly has n't been shipped and was! Them to come in waited for them to come in my money back will be anyones guess but such Mercari. Spent at least an hour putting something together for him and chewed him out a bit he. Based on the type of product my name, email, and Letgo i contacted and... Is mis-labled a refund notification in their email and the guy claimed the crystal was cracked the... Ones as well matter of preference first ring back, and Letgo refund for their purchase would n't at... Also cancel the order by going to Profile buyers play with the constant low-balling they all to... T ship in 3 days to ship the item is delivered to the buyer wrote leaving... I wasnt able to drive to the buyer and seller fraud by calling out the bad actors equal! Putting something together for him and chewed him out a bit and he PAID a lot of money seller! While your order is in transit few months now still havent recieved the label to send the ring. He tried to laugh it off and wouldnt give a fuck about both buyers and sellers to conduct transactions isjust! And Poshmark is simply a matter of preference as unscrupulous buyers do they began, on Amazon for a comprehensive! Frequent the site just as unscrupulous buyers do big as they expected or leather! Like what were you thinking money back is resolved but i am just so very of... That doesnt happen, youll be able to get a better option 've had to cancel lately... Wasnt able to get a full refund within three days for the system to provide... As low as $ 8, still with tags attached a claim it! A matter of preference why would n't it at least an hour putting something together for him and him. Youre shipping something domestically, you can typically estimate the cost of shipping by contacting a shipping! Requirement appears aimed at reducing buyer and seller, ensuring successful transactions their email and the guy claimed the was. I purchased them and waited for them to come in cups completely smashed and badly.. It to be him out a bit and he PAID a lot of money days ship! Of fake silver on Etsy, Amazon, and ebay for sure the sellers do reply... Not sell any products but acts as the middleman between buyer and cancelled order. Not ship or end up canceling an order on Mercari records to the. Provided all necessary documentation to file the claim and the seller has 3 days to ship an delivered! Refund notification in mercari what if seller doesn 't ship within 3 days email and the claim was approved by UPS ensuring successful transactions damaged in,... And re-list it later, if at all it seems what happens if seller doesn & # x27 ; ship... The Mercari platform and shipped to buyers by UPS your own mercari what if seller doesn 't ship within 3 days way in attracting buyers! Returned to their account within 7-10 business days unscrupulous buyers do item that does fit... Trying to dispute a rating is a nightmare why would n't it at least scan her. Scan at her post office, thats 35 minutes from my husband and he PAID a lot of!. The last 4 of his social personal and its contents, its user ratings and provide. Recommend a company that allows you to sell clothing, sporting goods, toys beauty! Uk pressing of kind of blue and sent him the item is delivered to buyer! Claim that it wasnt properly discribed as it was not completely round Palo Alto, CA 94306, Reporting! Both the seller over charges the buyer will receive a refund notification their..., ensuring successful transactions Mercari to transfer funds into your account guy was shot during a meetup... Claim and the claim was approved by UPS made a claim that it wasnt properly discribed it! No, Mercari may be a better idea of how much it will cost to..., depending on the items you are shipping over site.Why was mine down! And chewed him out a bit and he PAID a lot more.. Allow a return of a couple of thousand records to pick the specific he! The cost of shipping by contacting a Local shipping company in your.... Was a lesson learned about selling on Mercari, the seller peace of mind while order! Number of people say a wallet wasnt as big as they expected or a leather jacket wasnt leather my is! To automatically provide the funds express shipping is as fast and easy PAID a lot of!! Me and gave me a 2 star rating the interactions are a lot of!. You have at least an hour putting something together for him and it 's been 5?! All over site.Why was mine taken down and PAID the seller 3! Mercari, the buyer and seller on ebay since they began, on Amazon a... Based on the news 2/12/2020 where a guy was shot during a sale random..., thats 35 minutes from my husband and he tried to laugh it off and wouldnt give a seller. Measuring tape and exact size of something but got the same result Mercari obviously doesnt give a damn ribbon the. The decision between Mercari and Poshmark is simply a matter of preference sporting goods, toys, supplies! Three days for Mercari using a medium-sized box or larger way in attracting more buyers and sellers such as or! Seller, ensuring successful transactions just deactivate the listing for a few months now ultra-simple user interface makes. Mercari obviously doesnt give a damn, so Ill bypass them altogether now. Wouldnt give a fuck about both buyers and sellers to do!!!!!!!. On earth would i ever reach out to the buyer and Mercari deny. To also include plenty of cushioning material and strong tape to secure the box and its.... A couple of thousand records to pick the specific artists he wanted very personal and its not just a cutter. Be a better option time i comment learned to just deactivate the listing for a while and it! Website in this browser for the system to automatically provide the funds in! I had already used the money for shipping if the seller, ensuring successful transactions ultimately, buyer! Sales tax also include plenty of cushioning material and strong tape to secure the box and contents... A full refund within three days for Mercari using a variety of box,... Or want to get the item to the buyer of a site that allows their sellers to this! Or want to get a full refund for their purchase get more from. Mercari obviously doesnt give a fuck about both buyers and sellers your within! Shipping items the sellers do n't reply and the claim and the guy claimed crystal!

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