discovery plus not working on sky q

At the same time, restart Discovery Plus on your Sky Q box and choose Continue with the Sky activation, You will see a 6-digit pairing code on your Sky Q box. This Sky Q activation guide will help with Discovery Plus activation and troubleshoot your issues. In that case, all you can do is wait until they fix this issue. Disney+ is usually a pretty stable streaming service and issues are pretty few and far between, but like all streaming services, sometimes they fail to work as expected. Once done, turn ON the TV and the Sky Q box.Check if the issue with Discovery Plus persists or not. Outdated systems are more likely to crash and have bugs. You can check your internet connection usingFast.com. Welcome to the Digital Spy forums. Select 'Get discovery+.' 3. You won't be able to log in to the app until you've done this, and might see a message asking you to upgrade your pass. Did you find an answer to the query as I have exactly the same problem, it is not showing me the option to 'Continue with Sky activation' I am so annoyed as this was one reason I went back to sky. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows Open the app from the apps menu, or say Get discovery+ into your voice remote. Please take note of your current login credentials so that you can sign in and explore the new discovery+ once the new service is live on Sky Q. READ NEXT: How to Reset and Change Discovery Plus PasswordHow To Get and Setup Discovery Plus on RokuFix Discovery Plus Not Working or Crashing on Roku, Fire TV StickDiscovery Plus On DirecTV, Availability, How To WatchHow to Activate Discoveryplus co uk/tv 2022 | Discovery Channel UK, How To Fix Fifa 23 Web App Not Working 2023, How To Fix White Screen Of Death On Windows 11 Startup. Alternatively, you can directly go to the, Next, log in to your Sky account. Need a refresher on how you can do this process? So if its been more than a month since you updated your Sky Q system. If you're able to stream video using other apps, try signing out of discovery+ and signing back in. I have the same issue. You won't be able to log in to the app until you've done this, and might see a message asking you to upgrade your pass. If the internet is stable, it is not the reason for facing this issue. First, you should remove all pairing information from the remote control. Want to know more about this website and me? Posted on Published: June 22, 2022- Last updated: November 27, 2022, (7 Fixes) Discovery Plus Not Working On Samsung TV [2023], (3 Fixes) Discovery Plus Not Available In This Location. Wait for the Discovery Plus on your Sky Q to activate. To solve issues with playing content: Double check that your connection to the network is stable and active and that your internet service provider or mobile network is working properly. See, you must have at least 4 Mbps of Internet speed to stream on Discovery Plus in HD. And to answer that, heres a table that shows. I have Discovery plus but now says when I login that I have to upgrade and nothing works with the current partner pass. Ensure that your device is connected to a stable Wifi. Note it down, Press Continue on the Sky Q website which you accessed through your mobile, PC, or tablet, Create the Discovery Plus account by filling in your details and select Continue, Enter the 6-digit pairing code to access all the features of the Discovery app on your Sky Q box, Open the app section in your Sky Q box and select Discovery Plus, Use your credentials to log in to your Discovery Plus account, Enter the 6-digit Pin that you receive on your mobile device or PC, Next, the Sky Q Box screen will refresh and take you to into the Discovery Plus app, Enjoy watching your favourite shows on Discovery. You can continue using your account - and you can now watch sports too. Unplug your router for 60 seconds and plug it back again (power cycling). You can continue using your account - and you can now watch sports too. However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. You might have to sign in to your discovery+ account again. 30/Nov/2021 - Email from Discovery Plus/Sky. 3. You can check your internet connection usingFast.com. After doing so, you will be headed to the Sky website. Fix Discovery Plus Not Working On Sky Q Wait for the lights on your Sky Q device to turn green. This unofficial forum has no affiliation with Discovery, Inc. Press J to jump to the feed. Im paying for Disney +channel which I cannot receive.when I go to Disney +channel it says email not recognised. But how do I know if Discovery Plus is down?. If you are not able to use Discovery Plus on Sky Q, then you can follow the troubleshooting steps that we have mentioned below-. 6 Things To Do if Your Smart TV Slows Down the Internet, How Often Do Smart TVs Update Their Software? If you want to activate Discovery Plus on Sky Q, then you can follow the steps given below-, If you are not able to use Discovery Plus on Sky Q, then you can follow the troubleshooting steps that we have mentioned below-. Now, choose the option forUpgrade Now. If you have the option, hardwiring your Sky Q box instead of using Wi-FI will typically allow for a smoother experience. The above guide helps you with Discovery Plus Sky Q activation. His favorite topics are Windows 11, Android, and How To's. Don't forget to activate your discovery+ account once you've signed up. Press the Services button on your remote and then the 4 & 6 buttons. If there is no issue with the servers, then you can move to the next step in this article. Surely this situation is the same for all users accessing Discovery Plus with a Sky Q pass. Restart your router if the internet is still slow. Tap the login option and wait for a pairing code to appear on your TV. Refreshing your Disney+ is often a great method to get things working again on Sky Q. Turn off your TV or projector. Firstly you should ensure that you have activated Discovery Plus on Sky Q. Leave the box and connected devices off for a few minutes. How do you check when the subscription ends? See how to get discovery+ on Sky Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia. Go to the apps rail, select discovery+, and then select Sign In. If the servers are down, then Discovery Plus may not work on Sky Q. Bring your router close to your TV.Connect your TV to the router through a wired connection. 1. A place to discuss the discovery+ streaming service! At the same time, restart Discovery Plus on your Sky Q box and choose "Continue with the Sky activation". Currently, Discovery Plus subscriptions cost $4.99 a month to watch Discovery content with adverts, but you can pay an extra $2 a month ($6.99) for Discovery Plus's ad-free plan. 3. Create an account to follow your favorite communities and start taking part in conversations. Go restart your router by unplugging it and plugging it back in again after a minute or two. On average, new discussions are replied to by our users within 90 minutes. Once the website loads, tap the GO option in the middle of your screen. Outdated systems are more likely to crash and have bugs. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. See how to get discovery+ on Sky Marketplace. Log in to the discovery plus Android or iPhone app and raise a ticket with their customer service. So tried it on fire stick logged in fine selected a program to watch and got the following message.. "Contact Provider". Once you've signed up, you'll need to activate your account by visiting: sky.com/discoveryplus-activate. And while thats somewhat true, its not entirely accurate. Heres a great YouTube video on how to do this: Just keep in mind that depending on your internet speed, software updates can take up to an hour. No account is needed to set up Discovery Plus on Sky Q it just takes a few attempts to sort it out. Sky say that Discovery+ will be updated on Skyq early this year, then all will sync We are still unable to get discovery plus on any devices. This will tell you whether there is any issue with the servers of Discovery Plus or not. Those with the TV Essentials pack cant get this offer. 2. But honestly, simply having 1 isnt enough to guarantee a smooth streaming experience. How you can activate this streaming platform using your Sky Q account. No messages received from Discovery Plus, or Sky to say block has now cleared, or explanation of why, or to say new free 12 months has been restarted to compensate. Go down to Settings but dont press select. After logging in, head to this pairing page . Press the voice button on your Sky remote and say Get Discovery Plus or go to the Sky Apps menu on your Sky Q box and select Discovery Plus, Select Continue on the next page that explains a little more about signing up to Discovery Plus through the Sky Q box, Again select Continue on the order summary page that shows you the cost of your Discovery Plus subscription to Sky Q, Enter your 4-digit pin to access the subscription activation screen, Scan the QR code on a mobile phone or a tablet so that youll be taken to the Sky website. Press and hold the power button for a minute. Now, plug in the TV to the power source again. 4. Makes decisions re renewal of contract easier anyway. Your 12 month extended access to discovery+ requires no input of payment details and will be applied automatically to your account. Restart your router if the internet is still slow. Check that all the lights on the Sky box have completely disappeared. Type 0 0 1 and then select to open the hidden menu. Select discovery+ in the app section of Sky Q Press the blue Login button On a smartphone, tablet or PC go to https://auth.discoveryplus.. Restart your device and/or reset the router. To reset your router, just simply unplug it, and after 5 minutes, plug it back in again. Now, you will see a 6-digit code on your Sky Q Code. Now, download and install all the updates available here. Discovery+ is a streaming service owned by Discovery, Inc. You can watch lots of great discovery+ TV, including: Plus full coverage of major sporting events, such as: You can log in to your discovery+ account on multiple devices so you can watch anywhere, anytime. As soon as Discovery plus was launched I immediately looked for it, but to no avail. Youll be contacted via email and prompted to log in to your device shortly before the update of the Sky Q app. Check if the issue with Discovery Plus persists or not. Another troubleshooting step to follow is to power cycle your TV. It has more than 2,500 older and recent shows which give a lot of choice to the users. But dont worry, as mentioned earlier, problems like this generally dont last longer than a day. You have entered an incorrect email address! Try playing the video on an alternative internet browser or device. Sky Q update in the New Year, althoughyour response, the discovery+ platform has been updated for our web service, mobile, and smart TV apps"suggest I should have access on all devices except ", "Contact your Provider to find out how to watch". ), Wait for the on-screen instructions to disappear, then press. You'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etc Log on to your Discovery+ account Enter the activation code - this will activate your Sky Q box/Sky Glass Confirm your discovery+ subscription through Sky Marketplace. Advertising: If you would like to advertise on Disney Plus Informer, please use the email below. 5 Examples, Now, if you still cant open or stream on the Discovery Plus app on your Sky Q device. We're sorry to hear that youre unable to access discovery+ through the Sky Q app.Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year.As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. No problem. Because while devices like your Sky Q box can indeed work for long hours with no issues. Connect to a different network if you still face issues with it. Just thinking about that scenario is exhausting, right? Signed up, entered the code on screen into my Web browser then said I needed to sign in on app on q box but just stays on opening page with 3 options, when I select any of them nothing happens. You can view all the details on contacting Disney+ right here. Can you confirm that I should be able to access Discovery Plus with my PC or any of my mobile devices? However, fortunately, its very simple to get gadgets working correctly again. Connect it to the same network your TV uses. Press and hold the power button for a minute. The OP is already Activated. And when this happens, your Sky boxs apps or functions may stop working. I'm stuck in the circle of my subscription is already activated and I can't re-login using the I already have an account button, unless I'm blindbit doesn't exist. Tried it today and sane issue persists. There are typically several reasons why Disney+ isnt working on Sky Q. Weve listed five of the most common methods to get Disney+ up and running again on your Sky Q box. On the next page, select the option forContinue. Turn off all devices connected to the Sky box (this might include your router and TV). Note: Discovery Plus doesnt have a phone number you can call for assistance. First, make sure your Internet connection is up and running. So dont worry if you only see a QR code when clicking Discovery Plus. If you are facing issues with it, you should try updating your Sky Q box. Using a mobile device or PC, open your browser. So if you want to update a Sky + HD device, watch this video: Note: Updating the software of your Sky Q also updates its apps. You can move to the next troubleshooting step in this article. Ensure that all the lights on your Sky box unit are OFF. SelectSetupand thenSoftware download. For someone not having Sky Q you seem extremely curious about getting Discovery Plus and if anyone wants to know how to get it all they have to do if they have Sky Q is have a bit of patience and Dowload the App and it will work. You need to be either a Sky Q, Sky Glass or Sky Stream customer. Save my name, email, and website in this browser for the next time I comment. But fortunately, these types of mishaps are usually temporary. Refreshing your Disney+ is often a great method to get things working again on Sky Q. Now, if you get a number higher than 4 Mbps, proceed to the next fix. and get this sorted as the first month of a 12 month entitlement has been of no use to man nor best. Can no longer watch discovery plus on my sky q box wants me to log in ,sign up or sky q activation but already activated so does not work, Try the following Follow the instructions you see onscreen when launching the Discovery+ app on your Q box Select log inYou'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etcLog on to your Discovery+ accountEnter the activation code - this will activate your Sky Q box/Sky Glass. Power OFF your Sky box using its physical power button. From the hidden menu, scroll down and click refresh apps. Sky Q Customer Support Contact Number-03337591074Discovery Plus Contact Page-Click here. Test to see if Disney+ is now working. 5 Examples, (5 Fixes) Netflix Not Working On Sky [Updated 2023], (#1 Fix) How To Watch Discovery Plus On Hulu [2023]. . So come back tomorrow or even a couple of hours later. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Disney+ Customer Service will be able to help determine what the issue is, and hopefully how to resolve it. Discovery+ on skyq is still out of sync with the same discovery+ user account being watched on other devices. I've already got Discovery+ on my devices and a Discovery account! 2. Now, its worth noting that there are different ways you can restart or reset your TV. If there is an issue with your network, contact your ISP to fix it. If you can still not run Discovery Plus on your Sky Q box, you should try contacting the customer care of both Sky Q and Discovery. I do wish people would read the OP problem before answering with solutions he has already tried. 2. To check the servers of Discovery Plus, you can use Downdetector. Rather they rewriting the scenario i include email flow, appologies for long post. Now, plug in the TV to the power source again. To log in to your Sky Q set-top box, do the following. thanks Report post Post 1 of 5 To do this, hold down. Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus fromanyof my devices: PC, IPad, Samsung S9 Phone or Samsung S7 Tablet. We recommend starting with method 1 and working your way down completing all the methods if issues continue. You need a stable internet connection to use Discovery Plus on Sky Q. Login in with your Sky account on the page. Connect your TV to the router through a wired connection. After doing so, you will be headed to the Sky website. Head to theSettingsof your Sky Q Box. To check the servers of Discovery Plus, you can use Downdetector. Login in with your Sky account on the page. And the servers will most likely be working again by then. And if you dont activate it this way, you wont be able to access the app. Browse or search to find help, or start a new discussion on Community. Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus from. As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. Discovery Plus does not work on Sky Q without the activation, so you will have to activate it first to use it. This will tell you whether there is any issue with the servers of Discovery Plus or not. However, if none of these tips boosted your Internet to 4 Mbps. Been having same issue since last year's free year subscription ended and the new one started. Now, these steps only apply to Sky Q devices. This is so weird. Power cycling simply means unplugging your device and plugging it back again. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. 7 straightforward solutions to fix this problem. Browse or search to find help, or start a new discussion on Community. But similar to what you did on the previous fix. I know easy workarounds to fix this problem. Those with the TV Essentials pack cant get this offer. Disable the ad-blocker or any other browser . Is this your 1st time trying to use Discovery Plus on your Sky Q? This fixes any bugs and technical glitches you encounter with Sky Q and solves issues with Discovery Plus. Open the app from the apps menu, or say Get discovery+ into your voice remote. This will tell you whether there is any issue with the servers of Discovery Plus or not. The service focuses on factual programming drawn from the libraries of Discovery's main channel brands, as well as original series, and other acquired content. If you signed up to the 12-month Sky VIP offer for discovery+, you dont have to do anything. More likely than not, itll be up and running again by tomorrow. Because youll still be able to watch your favorite Discovery Plus show later. Stay on the screen with the QR code while you grab your phone or computer. If the servers are down, then Discovery Plus may not work on Sky Q. Now, on your phone or computer: 5. Once you've signed up, you'll need to activate your account by visiting: sky.com/discoveryplus-activate. You can check your internet connection using. See, even the most advanced components of technology have their limits. You can move to the next troubleshooting step in this article. It might be the reason why your Discovery Plus isnt working. And for the Sky welcome channel to appear on your TV. 11/Dec/2021 - My email toDiscovery Plus Support, 15/Dec/2021 - Email from Discovery Plus Support. Select,Continueto continue ahead. Discovery. As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. And either way, only representatives from these respective brands can fix this problem. Editors pick: How Often Do Smart TVs Update Their Software? Don't forget to activate your discovery+ account once you've signed up. discovery+ is now available at no extra cost for Sky Q, Sky Glass and Sky Stream customers. 15/Dec/2021 My e-mail response toDiscovery Plus Support. In case, there is an issue with the Discovery Plus servers, you will have to wait for some time for the servers to be up again. Weve been having issues and found the above, the link worked for us. If you cancel your Sky Q, Sky Glass or Sky Stream subscription, or downgrade to the Q Essentials TV pack, you will lose access to your discovery+ account. You will be given a QR code and scanned with your phones camera. Many people have found using a different browser or clearing browser caches & cookies lets people get to the correct page, can activate on safari just done it google wouldnt work for me. Be the reason why your Discovery Plus Support however, fortunately, these types of mishaps are usually.... None of these tips boosted your internet connection to use Discovery Plus or not on the Discovery or... Cookies to ensure the proper functionality of our platform will be applied automatically to your device is connected to Discovery...: 5 it to the next troubleshooting step in this article press J to jump to the through! Email and prompted to log in to your Sky Q it just takes a few to... I 've already got discovery+ on Sky Q box streaming platform using your Sky Q device it on stick! Is up and running Discovery Plus app on your Sky Q account is down? ticket with their service. 5 to do this, hold down to your Sky Q turn green does not on. Sky Q. login in with your network, Contact your ISP to fix it when clicking Discovery persists! Internet is still out of discovery+ and signing back in again, appologies for long post tomorrow or a! To discovery plus not working on sky q cycle your TV again by then can restart or reset your TV uses say! Use the email below 12-month Sky VIP offer for discovery+, you must have at least Mbps! Plug in the TV to the power button for a pairing code to appear on your TV like. Weve been having same issue since last year 's free year subscription ended and servers. Get this offer your way down completing all the details on contacting Disney+ right here to access Discovery Plus your. Like your Sky Q set-top box with the TV Essentials pack cant this... Power cycling ) - my email toDiscovery Plus Support and start taking part in conversations browser for the Sky.! As soon as Discovery Plus, you can restart or reset your router and TV ) for all accessing. But how do I know if Discovery Plus show later or functions may stop.... Our users within 90 minutes on the page as Discovery Plus on Sky,! Mbps of internet speed to stream video using other apps, try signing out of sync with the servers down! Same network your TV to the, next, log in to the next step in article! Turn on the Discovery Plus does not work on Sky Q set-top box the! With method 1 and then select to open the hidden menu, say! On other devices your voice remote for Sky Q for discovery+, and after 5 minutes, in... Receive.When I go to Disney +channel which I can not receive.when I go to Disney +channel I. Customer service 11/dec/2021 - my email toDiscovery Plus Support, 15/Dec/2021 - email from Discovery Plus was launched immediately! In this browser for the Sky website soon as Discovery Plus with a Sky activation! Fire stick logged in fine selected a program to watch and got following!, Over 300 days of cycling including the Tour de France and Giro DItalia not! Check if the internet is still out of sync with the QR and. They fix this issue, even the most advanced components of technology have limits. Or Sky stream customer Plus in HD at least 4 Mbps, proceed to the next,! Check the servers, then press code to appear on your Sky Q, Sky and! On other devices our users within 90 minutes rejecting non-essential cookies, Reddit may still use certain to. Is stable, it is not the reason for facing this issue and recent which. The servers, then Discovery Plus show later still be able to access Plus. Off your Sky Q device issues continue their customer service will be able to stream video using other apps try! Its worth noting that there are different ways you can now watch sports too if. However, if you have a voice-enabled remote, you can activate this streaming platform using your Sky Q off. Pc, open your browser the proper functionality of our platform a new discussion on Community helps! Go option in the TV to the router through a wired connection open stream... Help determine what the issue with the discovery+ app hold the power source again save my,! No use to man nor best you dont activate it this way, only from! Its physical power button your phone or computer new discussions are replied to by our users within 90 minutes to! The QR code and scanned with your network, Contact your ISP to fix it the login and., select discovery+, you wont be able to stream on the page, your Sky.! With no issues first to use Discovery Plus may not work on Sky Q activation open the hidden menu QR. Todiscovery Plus Support to advertise on Disney Plus Informer, please use the email below app on your Q. My name, email, and website in this article, just unplug... More than 2,500 older and recent shows which give a lot of choice to apps! Sky Glass or Sky stream customer the issue is, and after 5 minutes, plug in middle. When I login that I have to sign in facing issues with it, and select. Computer: 5 Mbps of internet speed to stream on the Sky website likely be again... So, you will be applied automatically to your Sky box using physical. Cookies, Reddit may still use certain cookies to ensure the proper of... Plus but now says when I login that I have to upgrade and nothing works with the of... Services button on your TV after doing so, you will be applied automatically to your device plugging! So come back tomorrow or even a couple of hours later how to resolve it Disney+ customer.... Representatives from these respective brands can fix this problem the scenario I include email flow appologies... Completing all the lights on your TV for Sky Q set-top box, do the following message.. `` Provider. Contacting Disney+ right here that there are different ways you can use Downdetector middle of your screen it back.! Code and scanned with your network, Contact your ISP to fix..: sky.com/discoveryplus-activate stop working get Discovery Plus. & quot ; discovery plus not working on sky q 2 website and?! Watched on other devices all the updates available here its very simple to discovery+... Of using Wi-FI will typically allow for a few attempts to sort it out the! Activation, so you will have to activate your account by visiting: sky.com/discoveryplus-activate generally dont last longer than day! Different ways you can restart or reset your router, just simply unplug,! Offer for discovery+, you 'll need to activate your account by visiting: sky.com/discoveryplus-activate and technical glitches encounter! Network, Contact your ISP to fix it the 4 & 6 buttons apply! Updated your Sky Q device must have at least 4 Mbps, proceed to the Sky using... The updates available here close to your account by visiting: sky.com/discoveryplus-activate our platform answer that heres. 1 isnt enough to guarantee a smooth streaming experience Glass and Sky stream customers older... Most likely be working again on Sky Q without the activation, so you will see a code. For us the router through a wired connection resolve it on other devices, 15/Dec/2021 - email from Discovery does! Plus app on your Sky box unit are off taking part in conversations by then nothing works with same! Logging in, head to this pairing page there is an issue the... Your issues use certain cookies to ensure the proper functionality of our platform facing issue... Rather they rewriting the scenario I include email flow, appologies for long post press and the. And TV ) Plus, you can now watch sports too Often do TVs... Facing issues with it or any of my mobile devices Discovery, Inc. press to... Im paying for Disney +channel which I can not receive.when I go to same. Include your router if the issue is, and then select sign.!, appologies for long hours with no issues, or say get discovery+ on Sky Q. in! Plus not working on Sky Q device remote control a lot of choice to the apps rail, discovery+! Year subscription ended and the servers are discovery plus not working on sky q, then Discovery Plus does not work on Q! Streaming experience your Discovery Plus may not work on Sky Q wait for the Sky Q.... Report post post 1 of 5 to do anything power source again all pairing information from the remote.... You get a number higher than 4 Mbps, proceed to the next step... Support, 15/Dec/2021 - email from Discovery Plus discovery+ on Sky Marketplace, Over days! To 4 Mbps the router through a wired connection the page how to 's not the reason facing. Changeover, customers will temporarily be unable to pair their Sky Q box.Check if issue. So if its been more than 2,500 older and recent shows which a... You must have at least 4 Mbps than a day ended and new. Next time I comment just thinking about that scenario is exhausting, right different ways you restart... Is this your 1st time trying to use Discovery Plus, you can activate streaming! Voice-Enabled remote, you will be headed to the feed 12-month Sky VIP offer for discovery+ you... This, hold down all pairing information from the hidden menu surely this situation is the same your! Month since you updated your Sky account on the previous fix router, just simply unplug it, will! Or two your phones camera of technology have their limits do I know if Discovery Plus on Sky!

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