when will thai airways refund flights

BOOK TIMETABLE Additional Services Return One - Way From To Returning : To get the refund, the traveller has to wait for 7 to 19 Republiciness days if the payment is done with the . Due to Covid TA cancelled these flights in July. FILE PHOTO: Thai Airways is springing back with increased revenue and reorganisation plans approved. Thus, based on the method used, the process for requesting reversal differs. From. Click on it. This website is best viewed with Chrome V.38 or higher, Firefox V.27 or higher, Desktop Safari V.7 or higher, Mobile Safari V.5 or higher and Internet Explorer v.11 or higher.Copyright 2023 Thai Airways International Public Company Limited (THAI). Presuming that you are reversing your booking after a day of purchasing, you can be charged with some cancellation fees. Care for passengers while waiting may be declined if the provision of the care would itself cause further delay. After following the cancellation, you can click on the raise a refund request. In the case of standalone flight bookings, the CAA regulation stipulates that airlines should refund passengers within seven days.. If the cancellation has been done after one day of booking, you will be levied a fee of roughly USD 90 to USD 120. At times, for many reasons, the airline can cancel a travelers booking. The Central Bankruptcy Court in Bangkok, on Thursday, approved key elements of a revised business reorganisation plan as part of efforts to restructure the debts of the countrys flag carrier Thai Airways. Then enter your flight details including your Thai Booking Reference as well as Passenger Last Name. 3. Further information on the refund process and developments concerning the Companys rehabilitation proceedings will be provided in due course. A flyer may be levied a reversal cost in case he or she revokes a flight in 24 hours of the planned schedule. Or else, you can connect with the airline over the phone before departing for the airport in such circumstances. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Link to information about how to add official Thai Airways account on LINE application, Open an external the official instagram account of Thai Airways in a new tab, Meetings, Incentives, Conventions and Exhibition(MICE), Reservation & Ticketing Terms & Conditions, Optional Services & Fees on Code Share Flights. However, Bangkok Bank, a key dissenting creditor in a submission to the Central Bankruptcy Court has expressed its doubts about the firms high-flying plans to find further credit which includes an expressed intention to relaunch itself on the stock market by 2025. However, it did not immediately approve proposals in the revised plan to deal expeditiously with creditors in countries or territories where there is a risk, according to the airline, of its aircraft being seized. All rights reserved. - Passengers that booked their tickets through a travel agency needs to contact them directly. To take advantage of the Thai Airways 24 hour cancellation feature, you will need to take a seven-day difference. I read about a lot of people being offered travel vouchers in response to this and the same applied to me. This policy rule applies to all sorts of fares. Join the conversation and have your say on Thailand news published on The Thaiger. It determines all of the reversal terms. Resend one to yourself here. Now, add your information to that button including Passenger Last Name and Thai Booking Reference as well. Landing at BKK several weeks ago, the amount of Thai planes doing nothing made, 40 minutes ago, Havana said: I'm not holding my breath regarding a refund to the tune of approx 100,000BHT. Already have an Executive Traveller account? If your Thai Airways flight departing from the EU or UK is cancelled, delayed or overbooked, and you end up stuck at the airport because of this, you are entitled to certain services for free. The mammoth 2020 loss coincided with the airline . It appears that the airline, kept alive by cargo freight income and the protection of the court through the pandemic emergency, has made substantial progress in trimming its previously huge cost base while capturing market share as the country reopened with other international airlines, for now, scrambling after richer pickings while others are not able to compete on routes to Bangkok as before. To get the refund, the traveller has to wait for 7 to 19 Republiciness days if the payment is done with the . A representative can then access this data. Thousands of passengers who had flights cancelled last year by Thai Airways will have to wait another three months to discover whether they will be refunded or have lost their money. A new financial advisor will now be employed by the airline to put together the 25 billion package which has been halved this year due to a better-than-expected operating performance. Birth certificate, identity card or passport must be presented for children or infants. A flier can request cancellation through the airlines social media profiles. Refund payments paid through credit cards and other means, to be complete by the 31st of January 2024 Under revised provisions, agreed by the court on Thursday, these payments are expected to be paid, in many cases through the refund of credit card payments, to passengers by the end of January 2024. THAI operating direct services between New Zealand and Thailand Passengers who wish to change travel dates or cancel and refund, please contact your travel agent as soon as possible. These cookies do not store any personal information. The steps for utilizing the revocation feature as per the Thai Air tickets cancellation policy are mentioned below: For flyers who may want to use a conventional method to cancel Thai Airways flight, the offline process can be the best. Thai Airways International are forced to cancel flights due to the coronavirus. When your flight is expected to have a long delay, passengers are entitled to receive care while waiting. He commenced working with the Thai Examiner News Desk in May 2018. Thus, it is important to know all the terms and conditions of the revocation policy to make cancellations easier. If you have not received the activation email, simply enter your email address below, then click 'Submit'. Alaska Airlines also tends to offer the cheapest premium fares, which reflects that reality. Thai Airways was awarded by Skytrax with the World's Best Airline Lounges Spa Facility in 2016. Passengers may have entire control over whether or not they may want to travel with the carrier. Furthermore, this air carrier can benefit certain passengers who are experiencing health problems comparable to those induced by the virus. expand_more. The court asked for this part of the revised plan to be reworked and raised the issue of treating all creditors equally. 1 was here. Later, you can request a full return throughout this time period as well. Theyll run long-haul flights carrying 255 passengers in economy plus 40 in business class and eight in first class. expand_more. Our flight deals will help you go on a vacation without bothering about the budget. If youve forgotten your password, simply enter your email address . This, according to management, is proscribing the ability of those working to rehabilitate the airlines business to operate a fuller flight schedule in response to market conditions. All rights reserved. The courts pronouncement on Thursday on the revised plan was detailed and dealt with a proposal from Thai Airways to prioritise payments to key creditors such as ground service providers deemed as essential to the ongoing continuance of the business and the furtherance of its business plans. I have tried contacting them to ask whether we can change refunds to flight vouchers without success. As of 01st of April 2020 01st of October 2021 all TG961/960 Stockholm Bangkok Stockholm are cancelled (with some exceptions). . Today, Thai Airways may be canceled for multiple reasons. The other reasons, concerning the Thai Air tickets cancellation policy, to take this action include the following: Thai Airways may cancel or delay a flight. The revised business plan, approved on Thursday, was submitted on July 1st last and came after a creditors meeting was held electronically on September 1st 2022. It noted that finding the funds such are necessary to do this while in a state of insolvency was no easy task. 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Once you have entered all the required information, click "Complete Cancellation." This will officially cancel your Thai Airways flight and begin the refund process. The . No one arrived. Moreover, you may also be eligible to receive money back on making a cancellation due to COVID. While we appreciate this is a difficult time for the travel industry, it is unacceptable to simply not refund customers, the spokesperson said. You can cancel tickets via call the airline and ask the officials to reverse the flights owing to the Thai Air tickets cancellation policy. These reasons could be adverse weather conditions, air traffic, bird strikes, and others. It's completely free and we'll never pass your information on to When a flight has been canceled fourteen days or less prior to scheduled departure, you can claim 600 from Thai Airways International. In light of the cancellation policy, it is now easy to reverse a plane ticket. Thai Airways will resume eight connections to Europe starting October 30th, namely London, Frankfurt, Paris, Brussels, Milan, Copenhagen, Stockholm, Zurich, and Munich (January 1st, 2022). Thai Airways Internationals revised business reorganisation plan was approved by the Central Bankruptcy Court. The amount to be refunded, under the revised plans approved by the court, will be linked to the value of the tickets paid for by the customer. As a matter of fact, when Thai Airways cancelled 95% of its flights during the COVID-19 pandemic, leaving UK travellers in a lurch, many of them found seeking refunds confusing and challenging in the extreme. And it should have passed the funds or a refund along to you without delay. Both of these ways have the same goal: to make your revocations easier. We won't be in charge of any accident in air ticket booking or any disarray caused during gathering the ticket at the concerned place. I'm curioue to see how long people have waitied for refunds from Thai? Necessary cookies are absolutely essential for the website to function properly. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Link to information about how to add official Thai Airways account on LINE application, Open an external the official instagram account of Thai Airways in a new tab, Meetings, Incentives, Conventions and Exhibition(MICE), Reservation & Ticketing Terms & Conditions, Optional Services & Fees on Code Share Flights. Why do foreign men like Thai women? As part of its revised business plan approved by the Central Bankruptcy Court in Bangkok on Thursday, Thai Airways will finally begin refunding ticket purchases made by customers before it filed for bankruptcy in May 2022. However, as THAI is currently undergoing rehabilitation proceedings through the Central Bankruptcy Court, the Company regrets to inform its customers that it is temporarily prohibited from processing any refund requests at this time. She says she tried to use Opodos cancel anytime policy in February but it was impossible to get through to anyone at the agent. It's more the lack of communication . Cancelled flight with Thai Airways Sometimes, Thai Airways cancels flights, and this can be very frustrating to have to deal with as a traveler. The majority of flyers may prefer to phone the carrier and reverse it at the last moment. However, the revised plan submitted to the court, although supported by the Ministry of Finance which is also a key creditor, has faced tenacious opposition from other Thai-based creditors in particular from Bangkok Bank, one of Thailands largest banks and lenders. As a part of compassion exception policy, Thai Airways offers 100% off on our cancellation, refund, or ticket change service fees for Military travelers. To cancel via online follow these steps,1. Or else, in some scenarios, you may be provided the next accessible flight at a similar time. THAI executive vice president for commerce Non Kalinta announced the decision on Thursday. In case, a passenger fails to board a flight and does not apply for money back, she/he will not be refunded any money. Requesting a Thai Airways refund on your own in the UK is not a straightforward experience. The amended plan comes after a marked pickup in the firms financial performance this year which has seen passenger numbers rise from 2,092 per day in January to 17,554 per day at present with regular passenger loads of 80% and above as well as better income and margins on both passenger traffic and cargo freight, which was critically important to funding and keeping the airline flying during the COVID crisis. The Ministry of Finance and other creditors for the airline have approved the restructuring plan that the bankruptcy court just gave the green light to. Thai Airways said it would not be in a position to process passengers refund requests until its future was resolved. Customers who had booked flights and accommodation from an agent were protected by the package holiday rules, as were those who bought flights directly from the Thai Airways website and paid by credit card. The amount refunded will be calculated based on the value paid for the ticket originally. This includes: meals and refreshments in a reasonable relation to the waiting time, hotel accommodation if necessary including transfer costs and the option of making two brief telephone calls or sending two short faxes or e-mails. The amount refunded will be calculated based on the value paid for the ticket originally. Generally, you are eligible for flight delay compensation from Thai Airways if you are departing from an EU airport, and if you are delayed by more than 3 hours. Depending on the length of the delay and the distance travelled, you can get up to US$700 in compensation. Furthermore, it has also established some terms for allowing the efficient and quick completion of all essential revocations. Its clear the size of debt was potentially too big to let it fail. The Corporate Image and Communication Department of Thai Airways International Public Company Limited (THAI) has clarified that due to the temporary suspension and disruption of operations following the COVID-19 outbreak which resulted in a significant number of passengers being unable to travel, THAI has offered to accommodate passengers who were subject to flight cancellations or travel restrictions by extending the validity of their air tickets or converting their air tickets into travel vouchers equivalent in value to the amount paid for their original booking or refunding the air ticket without any fee or surcharge. On the sites first page, you can look for the Manage button. Executives pointed out that this would cause severe damage or harm to the airlines reputation and brand. Once a booking has been displayed, the procedure will go ahead. 1 Passenger, Premium Economy & Economy. 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