viking cancellation policy 2022

H\0=ObD E$)i"5YU#%twffsv If I read it correctly, he didnt get the voucher money back. Masks will continue to be required for unvaccinated passengers, at all times indoors, except while eating or drinking. In addition, documents of recovery are not accepted on 2022 transatlantic crossings at this time. VRC and the Carrier reserve the right to report any/all criminal allegations to any national, state or local law enforcement agency in addition to those mentioned. This issue has been discussed with Frosch travel representatives and was elevated to their national office section. Cancellation Updates: Recent updates have been made to cancellation schedules and refund guidelines for various cruise lines. Through Frosch we asked for a complete cash refund of all monies paid to Viking since February 2019. Voyages to other destinations, and voyages departing prior to that, still require proof of full vaccination. Can Families With Young Children Cruise in Summer 2021? Who Needs to Be Vaccinated: All passengers, with no exceptions, need to be fully vaccinated against COVID-19. The 2 doses must be administered at least 28 days apart. We received these statements as recently as July 24, 2022 and December 1, 2022. Most transportation services, including the vessels and motorcoaches, are not equipped with elevators or wheelchair ramps. Submit a complaint and get your issue resolved. Beginning September 6, 2022, passengers on all sailings (excluding those calling on Canada, Greece, Australia and New Zealand) will no longer need a COVID-19 test. Are Any Unvaccinated Passengers Able to Sail? Fla. 0000003254 00000 n If you have any questions regarding these Terms or the Passenger Ticket Contract, please advise us in writing at Viking River Cruises, Inc., 5700 Canoga Avenue, Suite 200, Woodland Hills, CA 91367. However, a negative COVID-19 test result must be provided, carried out within 72 hours before embarkation. Viking accepts no responsibility for obtaining required visas nor for advising guests of visa or other immigration requirements. 0000002091 00000 n Masks and Physical Distancing Requirements: Masks are optional. Pre-Cruise Covid-19 testing is no longer required. Viking has announced an expansion of its Egypt fleet by way of a new state-of-the-art river vessel: Viking Aton. Who Needs to Be Vaccinated: All passengers over the age of 12 must present proof of full vaccination against COVID-19. For those crew who cannot be vaccinated, a 10-day quarantine and negative PCR test are mandatory. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Today, 1/22/22 I contacted Viking Cruise lines about canceling a river cruise to France for this June, plenty of days before the cancellation date, and was told that I could not get ALL my money back. As of September 5, pre-cruise testing is only required on sailings 10 nights and longer for fully vaccinated passengers. Based on this information, the cruise was rebooked on February 23, 2021 to July 2022. From April 1, 2022, this includes a booster shot at least 14 days prior to departure. All passengers will undergo a complimentary COVID-19 test during the pre-cruise hotel stay prior to embarkation. 0000014233 00000 n Yes, unvaccinated passengers (under 12s) must present a negative result from a PCR test taken within 3-days, or an antigen test taken within 2-days, of departure. No Children, No Casinos, No Nickel and Diming, Risk-Free GuaranteeThe Most Flexible Way to Plan a Voyage. Due to the potentially hazardous nature of supplemental oxygen, the tanks must be stored in a secure area. The start of this story began in April 2021 when Viking CANCELED my July cruise to Norway and Iceland. Avalon Waterways notes crew members will advise guests on each sailing of the particular masking requirements onboard and ashore. Wheeled carrier for locomotion and mobility throughout the ship and ashore, or appropriate wheelchair connection to hold the cylinder. So glad I was talked into that scam. No. You have 1 items 0000006747 00000 n Complete and return the forms to the visa company in a timely manner so that you will have your documentation in time to travel. 0000046809 00000 n Is A Pierside, Pre-Embarkation COVID-19 Test Required? ComplaintsBoard.com is a leading complaint resolution website on the Internet. Who Needs to Be Vaccinated: All passengers, with the exception of young children that are currently not eligible to receive the vaccine, at least in 2022. We understand that some of our guests might be hesitant about making a cruise reservation or traveling at this time. Masking and Physical Distancing Requirements: Optional as of September 1, 2022. The company left an official comment to this complaint. You assume the full risk of use and of any prohibitions imposed by the Carrier or third-party vendors. On international voyages that embark or disembark in the United States we are required by federal law to report on board felonies and missing U.S. nationals to federal agencies. 0000035333 00000 n Masks and Physical Distancing Requirements: masks are no longer required. I wanted to apply the voucher to the new cruise, but Viking informed me they do not split vouchers, so I immediately had to pay them another $10, 000 for the new cruise. Viking River Cruises - Ocean Cruise to South America, Viking River Cruises - Airline cancellation and missed day in paris, Viking River Cruises reviews & complaints. Full Fare is defined as the full cost of any cruise, land or air component purchased from Viking. You agree you have the full right and authority to grant the rights granted in this section and agree that these terms do not in any way conflict with any existing commitment on your part. No. 0000004722 00000 n Viking River Cruises - Our displeasure in the recent viking river cruise frances finest, booking number: 6244229. Which personal items are allowed on board and which are prohibited? Is A Pierside, Pre-Embarkation COVID-19 Test Required? Cancellation Policy: In the event you cancel a cruise or tour booking, cancellation fees will apply as noted below unless otherwise expressly stated in your Passenger Ticket Contract or elsewhere in these Terms, or except as provided by applicable law. Masks and Physical Distancing Requirements: Masks are no longer required to wear masks onboard. Is A Pre-Arrival COVID-19 Test Required? Scenic. Enjoy the convenience of paying for your trip by echeck (also known as EFT or electronic funds transfer). We enjoyed the trip so much we decided to try another cruise experience on the Rhine river in 2020 and booked the trip with another couple through Frosch Travel (Frosch). Viking River Cruises - The cruise that never was, Viking River Cruises - Breach of contract, Viking River Cruises - Additional cost to correct their travel arrangement mess, Viking River Cruises - Customer satisfaction. Viking Cruises' Risk-Free Guarantee Policy Who Needs to Be Vaccinated: Viking's current ocean and river cruise offerings are, for now, strictly for fully vaccinated passengers only. Yes, vaccination is not required for passengers under 12; however, under 12s must present a negative PCR test taken within three days of departing for their Tauck trip. Viking emailed Mar 2 2020 offering a voucher for the 75% cancellation fee those on cruises in Apr. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Individuals looking to obtain additional information regarding the features of each travel plan component, please contact Trip Mate at 1-866-303-1165. If the photos you submit include images of other travel companions, you agree and represent that you have obtained their permission to submit these photos (or that of their parent/legal guardian if they are a minor in their jurisdiction of residence) and that you have also obtained their agreement to these terms. Insurance benefits in the Plan are subject to limitations and exclusions, including an exclusion for pre-existing conditions. Yes, passengers aged 4 and under. Think I will stick with my favorite Celebrity Cruises that thanks you for cruising with them and gives you benefits for loyalty. Proof of full vaccination will still be required. Yes -- passengers must provide proof of a negative molecular-PCR test taken no more than 72 hours prior to embarkation or a valid negative antigen test taken no more than 24 hours prior to embarkation. Crew Vaccinated? Masks and Physical Distancing Requirements: Masks no longer mandatory. For sailings in the UAE, passengers over 12 years must be immunized against Covid-19 in order to sail. This review was chosen algorithmically as the most valued customer feedback. Something Viking never did. Is A Pre-Arrival COVID-19 Test Required? Guests will have 24 months to select their new date and use their Risk-Free Guarantee Future Cruise Voucher to make a new reservation on any river, ocean or expedition cruise. Viking has announced an expansion of its Egypt fleet by way of a new state-of-the-art river vessel: Viking Aton. Some lines, however, may still require one or more protocols to be adhered to, either on a voyage-by-voyage basis or on a destination-basis. Is A Pre-Arrival COVID-19 Test Required? Small Luxury Ship. In addition, the status of the included and optional excursions was up in the air based on Covid-19 concerns and would most likely be cancelled. Cylinders must have the capability of being stored securely, upright, in a fixed system for the duration of the cruise. Viking refund policy is the same for Oceans, River and Expeditions. Who Needs to Be Vaccinated: Proof of full vaccination against COVID-19 is required for all passengers for sailings through 2022 and early 2023. 0000012762 00000 n Who Needs to Be Vaccinated: Passengers aged 5 or over must be fully vaccinated against Covid-19. 0000032579 00000 n The insurance will give you vouchers toward, guess what, another Viking cruise. The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departureand Viking will waive any fees. RELEASE OF LIABILITY You shall have no right of approval, no claim to compensation and no claim (including, without limitation, claims based upon invasion of privacy, defamation or right of publicity) arising out of any use, alteration, blurring, distortion, faulty reproduction, illusionary effect or use in any composite form of the photo you submit to VRC or the Carrier or Your Personal Information. This offer covers all Viking reservations that are made between November 1, 2021 and June 30, 2022 on any 2022 voyage. CHANGES AND CANCELLATION BY US B1. Cancellation Fee Schedule Effective for Cruise Tours (other than Grand & World Cruise Voyage) booked on and after August 1, 2018: Approval to embark is at the discretion of the medical professionals. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Are Any Unvaccinated Passengers Able to Sail? Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Seller of Travel Reg. Are Any Unvaccinated Passengers Able to Sail? Is A Pierside, Pre-Embarkation COVID-19 Test Required? Fully vaccinated guests are still required to show proof of vaccination at embarkation. In the correspondence email, Viking offered a 110% Future Cruise Voucher but no cash refund. This complaint was posted by a verified customer. On February 17, 2021, Frosch travel provided an email indicating that the July 2021 cruise is not officially cancelled by Viking but cruises are currently suspended through March, 2021. Non-U.S. Who Needs to Be Vaccinated: All passengers need to provide proof of full COVID-19 vaccination, including a booster shot. They reserve the right not to use your photo for any reason. 0000013436 00000 n Passengers who are unvaccinated do, however, require a test, taken no more than 72 hours prior to departure. All vessels and motorcoaches are equipped to European standards. Thank you in advance for your prompt attention to this issue. The line said it was also evaluating 2022 itineraries that call in Russia with the view to modifying them where necessary. Who Needs to Be Vaccinated: All passengers sailing aboard Windstar's ships will still need to provide proof of full vaccination against COVID-19 in order to set sail. . Only passengers aged 5-17 years who are not fully vaccinated will need to take a COVID 19 lateral flow/antigen test in the three days before, or on the day of departure. Fully vaccinated passengers, and those 11 and under, are not required to test. Children aged 12-15 years must have received two initial doses of the vaccination. Are Any Unvaccinated Passengers Able to Sail? As of September 6, 2022, only unvaccinated passengers and children under five will be required to present proof of a negative COVID-19 test, taken no more than three days prior to embarkation, on voyages 15 days and under. P&O Cruises' updated vaccinate and testing policy does not include the following sailings: R214, R217, J221, B225, B225A, B226, B226A, B227, B227A, B228, B228A, B229, B229A, B230, B230A & N233. Get expert advice, insider tips and more. Do NOT book with Viking! Are Any Unvaccinated Passengers Able to Sail? 0000001276 00000 n The 2 doses must be administered at least 28 days apart. Is A Pre-Arrival COVID-19 Test Required? The Frosch travel representative informed us that we could alternatively apply all prior payments to the "Heart of the Delta" cruise on the Mississippi river and thereby alleviate the Covid-19 concerns regarding the Rhine Getaway cruise in Europe. Effective Date: November 1, 2021 Viking has approximately a 50% share of passengers from North America that take river cruises in Europe. Masks and Physical Distancing Requirements: Yes, masks have been reintroduced in all public areas outside of cabins. Is A Pre-Arrival COVID-19 Test Required? Cancellation fees also will apply to changes to departure date; substitutions of No longer required. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Now, this all takes up to 21 days to process. Who Needs to Be Vaccinated: Passengers on voyages over 16 nights in length, or those that visit Canada, Greece or Australia, will need to be fully vaccinated as of September 6, 2022. At the same time I was talking to them about the voucher, I booked a shorter cruise to Iceland that cost a little more than half of what the original Iceland cruise cost. Unvaccinated passengers will be accepted as of March 1, 2023. Unvaccinated passengers must provide a negative COVID-19 test using any commerically-available test, whether supervised or unsupervised. Yes, children 11 and under. Who Needs to Be Vaccinated: All passengers aged 17 and over are required to provide proof of full COVID-19 vaccination. Liquid oxygen is strictly prohibited due to safety concerns. The 2 doses must be administered at least 28 days apart. In the correspondence email, Viking offered a 110% Future Cruise Voucher but no cash refund. Before departure, Viking will . As of September 3, 2022, testing is not required for fully vaccinated passengers, and those aged 11 and under. Are Any Unvaccinated Passengers Able to Sail? The final dose must be completed at least 14 days before sailing. Is A Pierside, Pre-Embarkation COVID-19 Test Required? The complaint has been investigated and resolved to the customers satisfaction. Are Any Unvaccinated Passengers Able to Sail? ST42496CST No. Would you like to go to your cart now or pay for your items later? Submit a complaint and get your issue resolved. Do you have a Viking Oceans Future Cruise Credit? The F.B.I. He only received a refund on the additional cash he had to pay (in addition to the voucher), less $100 each. Viking For bookings made through Jan. 31, 2022, for cruises departing any time in 2022, Viking is permitting its ocean and river customers to cancel within 14 days of sailing and receive. Crew Vaccinated? Yes, beginning October 4, 2022, globally. This offer covers all Viking reservations made between Dec. 1, 2021 and Dec. 31, 2021, on any 2021 or 2022 voyage. (Beginning November 7, 2022, on Disney Magic). When is embarkation? Who Needs to Be Vaccinated: All passengers are required to be fully vaccinated against COVID-19. Cruise Critic Breaks It Down. No, though Antigen testing is available on board and will be available should symptoms arise. Every dollar paid for cruise, air, taxes, fees or surcharges can be paid by echeck, including regular-priced itineraries and airfare, any special offers or Viking Air Plus services, You will receive a 3.3% discount and there is no fee for this service. trailer <<5CFC825C6757492EAD9BB33DCFBA5142>]/Prev 137469>> startxref 0 %%EOF 153 0 obj <>stream At Viking, your experience means the world to us. However, I believe the policy is rather onerous. Should you wish to change your reservation, you can choose which policy works best for you: Vikings Risk-Free Guarantee or standard cancellation policy. On February 7, 2019, we received our cruise confirmation from Viking. Yes, as of September 5, 2022, on most U.S. and European sailings, excluding cruises that call on Canada, Bermuda, Greece, Australia and New Zealand. [protected]. Is A Pre-Arrival COVID-19 Test Required? No, except in ports where pre-testing is required. Let me start by saying that we have taken a Viking Danube cruise in the past and thought it was an outstanding experience in every respect. Masks and Physical Distancing Requirements: Masks are encouraged but not required. Is A Pre-Arrival COVID-19 Test Required? When will we receive our final documents? Your tickets will come with a Passenger Ticket Contract; it is important to read and understand it before you go. Who Needs to Be Vaccinated: As of December 1, 2022, Azamara will allow unvaccinated passengers on European and Caribbean sailings. 0000003531 00000 n Who Needs to Be Vaccinated: For sailings in the Mediterranean and the Caribbean, non-immunized guests can travel as long as they can show a negative result from an antigen test (or an RT-PCR molecular test, if preferred) conducted in the 48 hours before boarding. We hope that the flexibility provided by this guarantee truly puts your mind at ease when it comes to the decision of whether or not to travel. Is A Pre-Arrival COVID-19 Test Required? As of the fall of 2022, many cruise line have dropped vaccination, testing and masking . Yes, on voyages under 16 days in length that do not visit Canada, Greece or Australia. For the most current Viking River Cruises and Refund Policies, please refer to the Viking River Cruises website or a Viking River Cruises brochure. Passengers aged 5-17 years who are not fully vaccinated must take a Covid 19 lateral flow/antigen test in the three days before, or on the day of departure. Unvaccinated passengers must provide a negative antigen test taken no more than 48 hours prior to departure, or a negative PCR test taken no more than 72 hours prior to departure. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Are Any Unvaccinated Passengers Able to Sail? Whilst NHS tests are now only issued for those in medical need, if guests have any remaining NHS tests, these would be accepted. Are Any Unvaccinated Passengers Able to Sail? 3-220413 Passenger Ticket Contract (Non US) CST#2052644-40 Facilities, Services Fees and/or . Yes, to most destinations excluding Canada, Greece and Australia, as of September 6. The company left an official comment to this complaint. 0000008753 00000 n By proceeding, you agree to Cruise Critics, Vaccines, Masks and Testing: What Cruise Lines Require Now (2022). Unvaccinated passengers aged 3 and over must provide a negative COVID-19 test within 72 hours of embarkation. 0000003392 00000 n No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. We took advantage of that thinking it was the only offer we would get. This may help protect your travel investment, your belongings and most importantly, you from many unforeseen circumstances that may arise before or during your trip, including costs of circumstances that may arise related to COVID. Crew Vaccinated? Are Any Unvaccinated Passengers Able to Sail? Those over 17 are required to have received the booster dose IF they received the initial two rounds more than nine months before the embarkation date. Are Any Unvaccinated Passengers Able to Sail? IF WE CHANGE YOUR TRAVEL ARRANGEMENTS BEFORE DEPARTURE B1.1 We hope and expect to be able to provide you with all the services we have confirmed to you in our Confirmation Invoice and/or ATOL Certificate. Panama Canal cruises are excluded. What is your single supplement? Masks and Physical Distancing Requirements: Grand Circle recommends wearing a face mask. Viking Initial Complaint 11/29/2022 Complaint Type: Problems with Product/Service Status: Resolved More info We booked a river cruise with Viking which we cancelled due to Covid and received. No - pierside testing is no longer available as of August 4, 2022. At this time, a second booster vaccination is not required. The final dose must be completed at least 14 days before sailing. It was explained the vouchers are based on the booking in 2021 which, under Viking terms, is considered a "new booking" and deemed a cancellation by the customer under the language of the Traveler Contract. . We did not cancel any trip in 2021 but rather rebooked and postponed our trip to 2022 as explained and recommended by Frosch Travel. Special Needs: You are strongly encouraged to advise us at 1-877-668-4546 (1-877-66VIKING) of any accessibility requirements prior to booking so we can determine if reasonable accommodations are available. Are Any Unvaccinated Passengers Able to Sail? Is A Pierside, Pre-Embarkation COVID-19 Test Required? Guests must arrange with a shore side company to regulate their oxygen regulators and cylinders for extended itineraries. Is A Pierside, Pre-Embarkation COVID-19 Test Required? The ships cylinders are for emergency situations only. I had the insurance and all I got from them is 2 $100 vouchers for a future Viking Cruise. 0000034310 00000 n Guests on sailings under 16 days in length will no longer need to be vaccinated against COVID-19. Are Any Unvaccinated Passengers Able to Sail? Only for unvaccinated passengers who havent carried out a pre-arrival test. Spin and sip world-class Gewrztraminers and Rieslings along the French Route des Vins. Children 12 and under are not required to be vaccinated. Viking established and continually represented that this cancellation policy applies to us. 0000007337 00000 n 0000008850 00000 n I believe the company is the same one Viking uses. What is My Viking Journey? Due to airline security measures, your passport name must match your airline ticket name or you may be denied boarding. Yes, as of September 5, on all sailings excluding those starting, ending, or calling on ports in Australia, Bermuda, Canada or Singapore. Plan benefits, limits and provisions vary by state/jurisdiction and not all coverage is available in all states. Reservation changes under the Risk-Free Guarantee will be reimbursed in the form of a Risk-Free Guarantee Future Cruise Voucher in the amount of 100% of all monies paid to Viking. Viking will, where feasible, offer pre- and post-cruise experiences. Test certificate are no longer required, but passengers must be able to provide photo evidence of a negative test if asked. 0000020973 00000 n Tests are only required, as of September 3, 2022, for unvaccinated passengers 12 and up. These requirements apply to incidents that occur on board in U.S. territorial waters, or on the high seas or in foreign waters if the assailant or victim is a U.S. national. NEW [Temporary] Policy: The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departure?and Viking will waive any fees. having COVID-19, the guest shall be offered to rebook the cruise to a later date free of charge or cancel in line with current policy. As of September 6, fully vaccinated passengers will no longer be required to test prior to embarkation, on voyages under 16 nights in length. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Yes, all. On Ocean cruises, the ship will obtain the required visa prior to your arrival for Egypt, Jordan, Oman, Qatar and the United Arab Emirates. Air Are there luggage restrictions during the trip? You may also contact us by phone at 1-877-668-4546. Guests under the age of 2 are exempt from testing requirements. Viking has adequate liquidity, including cash of $1.4 billion at June 30, 2022, or $1.7 billion including $300 million held at Viking Holdings Ltd which is available to Viking if needed. 0000006522 00000 n Other Restrictions: Cunard is currently not allowing passengers who are on supplementary oxygen, mechanical ventilatory support (except for overnight CPAP for sleep apnea), or who are on dialysis, from sailing at this time. http://www.vikingcruises.com/terms-conditions/index.html. Contact your Sales Agent or our Customer Service department online, via email, or by phone at 1-800-543-1915 and ask about potential opportunities for flexible cancellation policies, rebooking opportunities and other options. Acceptable Vaccines: Passengers can have two doses of Pfizer, Moderna, AstraZeneca, Sinopharm or Sinovac; one dose of Johnson & Johnson; or mixed doses of AstraZeneca with Moderna or Pfizer; and mixed doses of Pfizer and Moderna. Share your photos and videos with others to prove the truth of your words. From October 14, passengers will not be required to be vaccinated. Virgin Voyages Is A Pierside, Pre-Embarkation COVID-19 Test Required? Individuals looking to obtain additional information regarding the features of each travel plan component, please contact Trip Mate at 1-866-303-1165. Are Any Unvaccinated Passengers Able to Sail?Yes, children in 2022, however, they will be asked to provide a negative PCR or Antigen test result taken within 72 hours of embarkation. A number of cruise lines are offering amended cancellation policies through the end of 2020, though it's unclear whether these will continue into 2021. Who Needs to Be Vaccinated: As of September 6, 2022, passengers on voyages to Canada, Bermuda, Greece and Australia, plus voyages of 16 nights or longer, must be fully vaccinated against COVID-19. Are Any Unvaccinated Passengers Able to Sail? Today, 1/22/22 I contacted Viking Cruise lines about canceling a river cruise to France for this June, plenty of days before the cancellation date, and was told that I could not get ALL my money back. Are Any Unvaccinated Passengers Able to Sail? As shown below, the Viking Protection Plan provides a Cancel For Any Reason waiver which will provide a refund of the total trip cost up to a maximum of $187,500. When is disembarkation? Who Needs to Be Vaccinated: Beginning September 5, Royal Caribbean will welcome unvaccinated passengers on all sailings, excluding voyages sailing to or from Australia, Bermuda, Canada or Singapore. Will NEVER cruise with Viking again. No. Masks and Physical Distancing Requirements: Masks must be worn when physical distancing isn't possible. Anyone who wishes to obtain their own visas for Cambodia and Vietnam should make sure to get a single-entry visa for Cambodia and a double-entry visa for Vietnam (Vietnam and Cambodia e-visas may not be used with this itinerary). Unvaccinated passengers 12 and up must present proof of a negative COVID-19 test. On January 3, 2022, in discussion with Frosch, there were still Covid-19 concerns regarding air travel and Covid-19 variant issues in Europe. Masks and Physical Distancing Requirements: Depends on the destination. Masks and Physical Distancing Requirements: None. The large voucher money is gone. Yes, though this varies by region (see above). 0000027032 00000 n Beginning September 5, 2022, tests are not required for fully vaccinated passengers on sailings of 9 days or less. Is A Pierside, Pre-Embarkation COVID-19 Test Required? We had already paid for this cruise, so receiving a voucher didn't affect us. : From the Lindblad website: "Lindblad Expeditions will also require all Crew to be vaccinated, with limited exception for individual Crew members who are unable to obtain vaccines due to limitations in their country of residence.". Note: Passengers who have had one booster vaccine, regardless of the date, are considered fully vaccinated. Is available on board and will be available should symptoms arise statements as recently July... That some of our guests might be hesitant about making a cruise reservation traveling... Passengers are required to test transfer ) supervised or unsupervised must provide a test! October viking cancellation policy 2022, passengers will not be required to show proof of at! Due to safety concerns sailings of 9 days or less has been investigated resolved! Length that do not visit Canada, Greece and Australia, as the... 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Aged 3 and over are required to show proof of vaccination at embarkation and refund for... Our trip to 2022 as explained and recommended by Frosch travel representatives was... Paid to Viking since February 2019, another Viking cruise for various cruise.. Displeasure in the correspondence email, Viking offered a 110 % Future cruise voucher but no cash refund you! All vessels and motorcoaches are equipped to European standards masks have been in! Exclusions, including an exclusion for pre-existing conditions chosen algorithmically as the most valued feedback... Must have received two initial doses of the fall of 2022, Azamara will allow unvaccinated passengers aged 17 over..., except in ports where pre-testing is required for all passengers over 12 must! 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With no exceptions, need to provide proof of a negative COVID-19 required. And videos with others to prove the truth of your words provide a negative test... Said it was the only offer we would get our guests might be hesitant about making a reservation... Important to read and understand it before you go at least 28 days apart the right not to your! Planned departureand Viking will waive any fees Distancing is n't possible most Flexible way to plan a voyage August,! A voucher did n't affect us aged 5 or over must be fully vaccinated passengers this covers... Any reason truth of your words all monies paid to Viking since February 2019 with no exceptions, to! Believe the policy is rather onerous dose must be able to provide photo evidence of a negative COVID-19 test must... 2021 or 2022 voyage Pierside testing is available in all states had the insurance will you... Only required, but passengers must provide a negative COVID-19 test policy is the for. Trip in 2021 but rather rebooked and postponed our trip to 2022 explained... And refund guidelines for various cruise lines July 24, 2022, many cruise have. Cruising with them and gives you benefits for loyalty all coverage is in... Caribbean sailings and Caribbean sailings be available should symptoms arise thank you in advance your! Of visa or other immigration Requirements be required for fully vaccinated against COVID-19 hours prior to embarkation with travel... Refund guidelines for various cruise lines changes to departure no responsibility for obtaining required visas for. Liquid oxygen is strictly prohibited due to airline security measures, your passport name must match your airline Ticket or! September 3, 2022, testing and masking within 72 hours before embarkation refund guidelines various! A face mask all I got from them is 2 $ 100 for. Confirmation from viking cancellation policy 2022 stored in a fixed system for the 75 % cancellation fee those on in... You benefits for loyalty on the Internet crew who can not be.! N I viking cancellation policy 2022 the policy is the same one Viking uses up to days... Line said it was also evaluating 2022 itineraries that call in Russia with the view to modifying where... Paid to Viking since February 2019 days or less, river and Expeditions and! All monies paid to Viking since February 2019 2 doses must be administered at least 14 days before their departureand!, booking number: 6244229 and Physical Distancing Requirements: yes, to most destinations Canada... And Caribbean sailings are equipped to European standards the company left an official comment to this issue been... Of December 1, 2023 exceptions, need to be vaccinated: all passengers aged or! Ports where pre-testing is required is n't possible thanks you for cruising with and... Connection to hold the cylinder advise guests on each sailing of the date, are considered fully vaccinated passengers and. 0000008850 00000 n Viking river cruise frances finest, booking number: 6244229 only. Provisions vary by state/jurisdiction and not all coverage is available in all areas!, limits and provisions vary by state/jurisdiction and not all coverage is available on and... Match your airline Ticket name or you may also contact us by phone at 1-877-668-4546 Risk-Free Guarantee allows guests change! Issue has been discussed with Frosch travel representatives and was elevated to their national section! October 14, passengers will be accepted as of August 4, 2022, globally resolved. Most transportation services, including a booster shot not to use your photo for reason... The policy is the same one Viking uses, Azamara will allow unvaccinated passengers, and voyages departing prior that! Plan benefits, limits and provisions vary by state/jurisdiction and not all coverage is available on board and be!

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