Home » Blog Posts » Solutions » Solution: How to fix a “Partial White Screen of Death” in WordPress back-end (Admin Panel)

Company News:

Recent Testimonials:

Solution: How to fix a “Partial White Screen of Death” in WordPress back-end (Admin Panel)

Has this happened (or is currently happening) to you?

What I’m asking about is, when you find that the front-end of your website displays correctly (and completely), but yet, when you go into the back-end, you notice that you can only see the menu options towards the left-hand side of your screen, and nothing else to the right of that (see box highlighted red in the screen-shot below).

wp-wsod-ss-1

This happened to me a couple of times, and I realized that the reason for this is because those websites had an older version of WordPress (yes, we hadn’t updated them for a while).

Now, the problem (or should I say, the catch-22) is that you cannot simply update from within the WP back-end (since nothing displays in the middle – and/or right – portions of your admin screen), for you to be able to update from within the WordPress back-end. So what do you do?

Well, all is not lost….and as it turns out, the solution is simple enough, which is to update your installation right at the server-end…which means that you will need to use your FTP client (FileZilla, or whatever else you use) and copy over the latest version of WordPress, over-writing all of the older/previous version files.

Please note that it’s advisable for you to take a backup/copy of both, your database, as well as the wp-config.php file…before you perform the copy/overwrite step above. Should anything go wrong with your website/installation we will not be held responsible.

In the screenshot below, notice how we have copied over the latest WordPress files from our local drive to the remote server:

wp-wsod-ss-5

After you copy over the latest WordPress files, you must go back to your WP back-end and refresh the page. You will then see a screen similar to the one below. You will need to click the button that reads “Update WordPress Database”.

wp-wsod-ss-2

WordPress will do its thing, and after a few seconds the following screen will be displayed, and you will be required to click the “Continue” button.

wp-wsod-ss-3

Upon clicking the continue button you will be presented with the WP back-end login screen. Login with your admin credentials and what do you think? You’re in business! Problem solved! Get back to work now, won’t you?

wp-wsod-ss-4

If this information has helped you in some way, shape, or form, we will be pleased to know about it.

Please leave us a comment.

  • Let us help you learn: